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[q345]

I was changing a failed second harddrive in DNS-323 but when a new one was inserted,
DNS-323 formatted my first harddrive with a lot of info on it.

I have the following questions and I would really appreciate any possible help
(may be d-link employees can also provide some explanations if they are reading this forum).

1. Is there ANY tool to recover the files (specifically after DNS-323 reformatting )

2. What does EXACTLY happens when DNS-323 formats the harddrive. Is
there any hope at all to recover anything after it. may be there is a special tool from D-link itself to recover  files/partitions after reformatting which takes in account the exact way DNS-323 format applications works.

No changes at all was done to harddrive after it was reformatted.

Many thanks in advance

[fordem]

First - I am not a D-Link employee - I don't think you'll get much out of them here - back when the forum was started, I believe one of the moderators was an employee, but he's been gone for some time.

Second - if that data is critical - pull the disk and send it to a recovery specialist - the more you fiddle with it, the greater the chance of losing it.

If you are intent on a DIY approach, go to the Acronis website and download a trial version of snap deploy - it's a tool intended to allow you to make disk images for use in a large PC "roll out" where you need hundreds of systems with identical settings, which is not what you're doing - but - it will allow you to make a sector-by-sector image of the disk that you can then do the recovery attempts without fear of damaging the original.

There are tools that can help with the "unformat", but, not being familiar with them, I'll leave it up to those who are to make suggestions.

[q345]

Hi Fordem !

Thanks a lot for your reply. I appreciate your advice regarding Achronis tool and I am going to try it.

It's sort of sad that (on your estimate) there is no possible help from D-link employees, even in informal way (on this forum) : I used their equipment for years, so they had my money.

 I also read on the web that I am not the only one who run into this problem with DNS-323 ( upon insertion the second drive, the first one gets formatted).

I don't mind to send it to recovery, but I just want to undserstand first what's happens during formatting to estimate the chances. After all, formatting is not crash or failure, it's a predictable and known process.

I hope somebody can recommend an unformat tool you've mentioned especially one who tried it in simular situation (with DNS-323 formatting)

Regards

[fordem]

Just for clarification - I'm not suggesting that D-Link will not assist, but rather you will need to contact them directly (try support.dlink.com) rather than posting a question in these forums.