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Author Topic: My Surveillance NOT work/ not opened(  (Read 2671 times)

novos

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My Surveillance NOT work/ not opened(
« on: January 08, 2014, 02:44:25 AM »
Hi all, I have updated firmware, then I see in index page share center new icon My Surveillance,

I try click with other few browsers, and this link not work, not opened  :( :(

Can you fix this please in next Firmware Version.  Thank you.

Current NAS Firmware Version   
1.03
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JavaLawyer

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    • FoundFootageCritic
Re: My Surveillance NOT work/ not opened(
« Reply #1 on: January 08, 2014, 04:35:54 AM »
Did you check to make sure the app is enabled? Also, I've found that the surveillance app (at least on the DNS-345), only works on IE.
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

novos

  • Level 1 Member
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  • Posts: 7
Re: My Surveillance NOT work/ not opened(
« Reply #2 on: January 08, 2014, 04:38:36 AM »
How I can check Enable or not? I see icon in index page, click not opening. Do not use IE, only Safari, checked in Chrome.
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JavaLawyer

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Re: My Surveillance NOT work/ not opened(
« Reply #3 on: January 08, 2014, 06:45:23 AM »
Right-click on the My Surveillance app icon and you should have the option to either Enable or Disable the app. Alternatively, you can open the web UI and navigate to Management > Application Management > Add Ons.
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC