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[desloh]

Hi,

I have problem to connect my router from mydlink lite for my Android phone from external network. But if I try on my home network from Wifi, no problem.

Mydlink Lite ver: 3.1.2 (try downgrade to 3.1.1 also same problem)

Phone info
Samsung S3 LTE, Android ver: 4.1.2

Router info:
Model: DIR-868L
Hardware Ver: A1
Firmware Ver: 1.02 (try upgrade to 1.04 also same problem)

Region: Singapore

I have tried iOS7 on iPhone/iPad on both home or external network, and is working fine. Please help, thanks.

[JavaLawyer]

Are you able to log into mydlink and see your router from an Internet browser?

The Android and iPhone apps have two different development tracks. Sometimes relatively new D-Link products that are supported by one app platform aren't immediately updated in the other platform. I'm guessing that this may be the root cause.

[desloh]

Hi,

Yes, I able to login mydlink and can see my router from IE. Thanks.

[yakuzah]

I also unable to access my DIR-868L from outside my own network across the Internet.

When I login to my Dlink across a web browser or through the App on android, I can see the device and it has a tick next to it.

But I am unable to access the device using either method.

Revision A Software 1.04 located in UK.

[desloh]

Still not working even upgrade to latest Android apps version 3.2.1 and router version 1.06.
 

[gerritv]

The location you are accessing from has some ports blocked. I get this from some coffee shops, but not others.
Unfortunately I don't know which port is blocked :-(

Gerrit