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Author Topic: pingtest.net 2% packet loss. (RESOLVED)  (Read 7676 times)

orphenshadow

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pingtest.net 2% packet loss. (RESOLVED)
« on: April 23, 2014, 02:52:28 PM »
I've been getting packet loss on the pingtest.net diagnostic page.

I don't get the packet loss when directly hooked to my modem.

I am running the latest firmware.

does anyone else experience this issue?

I'm guessing its the streamboost doing something to the first few packets.
« Last Edit: June 13, 2014, 07:09:53 AM by FurryNutz »
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FurryNutz

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Re: pingtest.net 2% packet loss.
« Reply #1 on: April 23, 2014, 03:52:18 PM »
What ISP Modem and model do you have?  ???
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

orphenshadow

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Re: pingtest.net 2% packet loss.
« Reply #2 on: April 23, 2014, 06:05:57 PM »
It's a black motorola surfboard sb510
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FurryNutz

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Re: pingtest.net 2% packet loss.
« Reply #3 on: April 23, 2014, 06:54:47 PM »
Thats a 100Mb WAN connection ISP modem and is becoming out of date. I recommend that you get into a Motorola SB 6 series modem that replaces the 5 series and is Gb connection supporting.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

orphenshadow

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Re: pingtest.net 2% packet loss.
« Reply #4 on: April 23, 2014, 07:45:10 PM »
I've considered it, but right now we only a 30Mbps/5Mbps connection so the extra bandwidth would likely go to waste. I'm going to up my connection speed to 100/20 soon and will probably buy docsis 3.0 modem to go with that. 

There is no packet loss when connected directly to the modem from my pc, only across the router.
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FurryNutz

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Re: pingtest.net 2% packet loss.
« Reply #5 on: April 24, 2014, 07:02:29 AM »
The current ISP modem you have is about at the upper limits of speed support. I can only presume that this could also be impacting something between the modem and router. Others haven't seen this I believe.

I recommend getting to something with bigger pipe. The bandwith would not be a waste if you bought a modem that supported higher ISP speeds and WAN port connection speeds of 1000Mb.

I use a SB 6180 on a 50/2 ISP and have no issues with my 5500.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

orphenshadow

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Re: pingtest.net 2% packet loss.
« Reply #6 on: April 24, 2014, 09:21:52 AM »
I figure the cable company will more than likely have to give me a faster modem when I upgrade my package next month.

Hopefully that fixes that issue.
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FurryNutz

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Re: pingtest.net 2% packet loss.
« Reply #7 on: April 24, 2014, 09:22:57 AM »
Oh thats a given since your current model modem wont do much beyond 30Mb.

I'd get your own to avoid rental fees if your ISP supports BYOM.

Good Luck.
« Last Edit: May 06, 2014, 10:46:07 AM by FurryNutz »
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

FurryNutz

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Re: pingtest.net 2% packet loss.
« Reply #8 on: May 06, 2014, 10:46:43 AM »
Any status on this?  ???
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

orphenshadow

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Re: pingtest.net 2% packet loss.
« Reply #9 on: June 13, 2014, 05:20:14 AM »
I think it was my modem. It died completely a few weeks back. I went ahead and bought a new one and upgraded my internet package to 50/20 and now it seems to be working great.
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FurryNutz

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Re: pingtest.net 2% packet loss. (RESOLVED)
« Reply #10 on: June 13, 2014, 07:09:32 AM »
Glad you found the problem. Enjoy.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.