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Welcome!If the router seems to be resetting or timing out, usually means there is a configuration issue, interferences or a compatibility issue. You shouldn't have to configure any keep alive settings at all. Please review the suggestions below and give feedback on the questions asked so we can get a better idea of what is going on and your system. The more we know the better we can help you figure this out.
- What Hardware version is your router? Look at sticker under router.
- What region are you located?
- Was a Factory Reset performed before and after any firmware updates then set up from scratch?
- Was the router working before any firmware updates?
Internet Service Provider and Modem Configurations- What ISP Service do you have? Cable or DSL?
- What ISP Modem Mfr. and model # do you have?
- What ISP Modem service link speeds UP and Down do you have?
- Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values
- For DSL/PPPoE connections on the router, ensure that "Always ON" option is enabled.
Router and Wired ConfigurationsSome things to try: - Log into the routers web page at 192.168.0.1.
Use IE, Opera or FF to manage the router.- Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual or under Setup/PARENTAL CONTROL/Set to>None: Static IP or Obtain Automatically From ISP.
- Enable Use Unicasting (compatibility for some ISP DHCP Servers) under Setup/Internet/Manual.
- Turn OFF DNS Relay under Setup/Networking. Link>Finding Faster DNS Addresses using Name Bench
- Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting and maintain consistency for applications that need to connect as well as mapped drives.
- Ensure devices are set to auto obtain an IP address.
- Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall. Enable or Disable SPI to test.
- Enable uPnP and Multi-cast Streaming under Advanced/Networking. Disable uPnP for testing Port Forwarding rules.
- Turn off WISH, and WPS under Advanced.
- Set current Time Zone, Date and Time. Use an NTP Server feature. Tools/Time.
- Check cable between Modem and Router, swap out to be sure. Link> Cat6 is recommended.
Wireless ConfigurationsLinks>
Wireless Installation Considerations and
Managing Signal Congestion and
Good Neighbour Policy - Ensure the default (dlink) SSID name is changed. Can be anything and not something thats already in use by any neighboring WiFi routers. Under Setup/Wireless/Manual.
- What wireless modes are you using?
- 2.4Ghz Routers only: Try single mode G or N or mixed G and N?
- Channel Width set for Auto 20/40Mhz or try 20Mhz only.
- Try setting a manual Channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear.
- What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto TPIK and AES.
- What wireless devices do you have connected?
- Any cordless house phones?
- Any other WiFi routers in the area? Link> Use InSSIDer to find out. How many?
- If you have any of these options, Try turning OFF or ON Short GI, WLAN Partition, HT 20/40 Co-exhistance and Extra Wireless Protection if you have it. Recommended settings are default. Under Advanced/Advanced Wireless.
- Enable WMM Enable Under Advanced/Advanced Wireless.
Router PlacementForum User - "Well I feel really dumb. After moving the router away from other electronic devices my speeds are back to normal. Just a heads up for anyone experiencing slow speeds, you might want to move it away from other electronics and see if that helps."
6" minimum safe distance between devices.
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Topic: DIR615 tcp connection reset/timeouts (Read 6476 times)