• October 31, 2024, 08:26:51 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: FTP recording for DCS-942L suddenly not working  (Read 8925 times)

happyhere

  • Level 3 Member
  • ***
  • Posts: 178
FTP recording for DCS-942L suddenly not working
« on: March 28, 2017, 10:21:27 AM »


DCS-942L revA, firmware 1.27

Suddenly FTP is not working. Before it was working fine as can see in the FTP server and nothing changed on camera.

The 942L can connect to FTP server and create the FTP folder, date folder and the time folder. It is only failing when is about to put the JPG file. weird

Same FTP user/pass is working fine in another dlink camera.

=========
LOGS:
  2017-03-28 23:59:06  Snapshot D942a_20170328_235832.jpg at 2017/03/28 23:58:37 to FTP is failed.
 2017-03-28 23:59:26  127.0.0.1 is streaming video.
 2017-03-29 00:01:06  6 Snapshots by Motion Detection to FTP is failed.
 2017-03-29 00:01:20  Recording 20170329_000020.mp4 by Motion Detection to SD Card is OK.
 2017-03-29 00:01:40  Recording 20170329_000120.mp4 by Motion Detection to SD Card is OK.
 2017-03-29 00:04:41  127.0.0.1 is streaming video.
 2017-03-29 00:09:54  127.0.0.1 is streaming video.
 2017-03-29 00:12:25  Snapshot D942a_20170329_001152.jpg at 2017/03/29 00:11:55 to FTP is failed.
======
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: FTP recording for DCS-942L suddenly not working
« Reply #1 on: March 28, 2017, 10:26:06 AM »

Using PASIV Mode on FTP?

FTP has access for camera and no file restrictions?
Turn off ALL other cameras and test with 942 alone?
Review this for setting up FTP. Tt's for DNS however can be similar to help check FTP on camera:
http://forums.dlink.com/index.php?topic=64492.0


Any thing change on the FTP side? Drives or security configurations?
Try a different FTP share or PC.
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

happyhere

  • Level 3 Member
  • ***
  • Posts: 178
Re: FTP recording for DCS-942L suddenly not working
« Reply #2 on: April 15, 2017, 03:14:25 AM »

yes, is using PASV ftp.

If I plug 942L via LAN cable, the ftp will work fine.
Using Wifi under 1 to 3 feet, it will fail to send JPG but creates empty folder on target ftp server

Yes I have tested the 942L alone and still failed intermittently.   It is really weird, I have done full reset and still same results
Might be my 942L is the oldest of the cams (> 4years) and nearing it's death :D   
Anyway, it is still online at the moment, only ftp is failing.
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: FTP recording for DCS-942L suddenly not working
« Reply #3 on: April 15, 2017, 12:24:52 PM »

If the LAN connection is working for FTP and wireless isn't, maybe an wireless configuration issue and not a camera HW issue.

I'd review your wireless settings on your main host router for any issues here. Ensure that any separation or wireless protection or partitioning is disabled on the main host router.

Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

RYAT3

  • Level 10 Member
  • *****
  • Posts: 2254
Re: FTP recording for DCS-942L suddenly not working
« Reply #4 on: April 15, 2017, 06:18:55 PM »


Are you able to put an SD card in and record continously?

I wonder if the power supply can't keep up... it might not even make it to the ftp anymore?

4 years is a good run though.  Just need to use it in a different capacity and replace it.
Logged

RYAT3

  • Level 10 Member
  • *****
  • Posts: 2254
Re: FTP recording for DCS-942L suddenly not working
« Reply #5 on: April 15, 2017, 07:15:13 PM »

I guess only other concern would be wireless isn't working fast enough and another trigger is happening causing the first ftp to abort via upload.

Logged

happyhere

  • Level 3 Member
  • ***
  • Posts: 178
Re: FTP recording for DCS-942L suddenly not working
« Reply #6 on: April 15, 2017, 10:29:38 PM »

good suggestion, let me disable SD recording on 942L  (try if power supply issue).
current use of SD card is for motion detect only

router is fast enough (dir-885L), 3 other IP cams can send FTP image w/o any problem.
i hope this 942L dies so I have reason to replace it with 960L :D
Logged

RYAT3

  • Level 10 Member
  • *****
  • Posts: 2254
Re: FTP recording for DCS-942L suddenly not working
« Reply #7 on: April 16, 2017, 05:08:36 AM »

That really reminds me: My 2132l could not keep up with sd card & ftp w/ motion detection.
The "start 3 seconds" before motion detection turned into 6 seconds after motion detection most of the time.
This was 4 years ago so micro sd cards weren't super fast(not sure if it would make a difference).
Anyways, I quit sd recording, ended up writing the cam after constantly having interference issues.
Motion detection settings to aggressive could also trip up the cam and cause no or missing files(just files that day motion detected).



Logged

happyhere

  • Level 3 Member
  • ***
  • Posts: 178
Re: FTP recording for DCS-942L suddenly not working
« Reply #8 on: April 30, 2017, 10:22:00 PM »


update..
this 942L is working now.  I dont know the root cause.

but it was powered OFF for 2 weeks.  after re-apply power, it was not working properly even factory reset.
for several days, ftp is not working.   I just left it run since I dont have time to troubleshoot.

now, ftp is working again after 3 weeks without me doing anything, no change in router/camera settings and location of both is same. 
maybe this camera needs some heavy warm up to get going. 
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: FTP recording for DCS-942L suddenly not working (RESOLVED)
« Reply #9 on: May 01, 2017, 08:50:22 AM »

There was a maintenance period with the MDL service...
Glad it's working now.  ;)
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.