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Welcome!- What region are you located?
- Are you wired or wireless connected to the router?
- Has a Factory Reset been performed?
- Was a Factory Reset performed before and after any firmware updates then set up from scratch?
FW Update Process- Was the router working before any firmware updates?
Router and Wired ConfigurationsSome things to try: - Log into the routers web page at 192.168.0.1.
Use IE, Opera or FF to manage the router. Besure to log into the Admin account on the router.- Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting and maintain consistency for applications that need to connect as well as mapped drives.
- Ensure devices are set to auto obtain an IP address.
- Set current Time Zone, Date and Time. Use an NTP Server feature. Tools/Time.
Be sure your pointing to the correct device IP address that has the server loaded. Try a different syslog server application like SyslogWatch as a test.
3rd Party Security Software Configurations- Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
- Turn off all devices accept for one wired LAN PC while testing.
- Disable any downloading client software managers, i.e. Torrents or similar.
Web Browser ConfigurationsWhat browser are you using to manage the router?
Try Opera or FF? If IE 8, 9, 10 or 11, set compatibility mode and test again.
Disable any security browser Add-ons like No Script and Ad-Block or configure them to allow All Pages when connected to the router.
Clear all browser caches.
Be sure to log into the Admin account on the router.
Try turning off these features in Chrome: Top right corner, little bars for options > Settings > Settings (on left) > Show advanced settings.
Uncheck these:Use a web service to help resolve navigation errors
Use a prediction service to help complete searches and URLs typed in the address bar
Predict network actions to improve page load performance
Enable phishing and malware protection