Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[angelluis]

Hello,

we have a Dlink DSR-500N router but we have problems with DNS.

If I type "ping IP" in terminal (or cmd in windows) it works properly but when I type "ping www.google.es" it works sometimes. I don't know what happens.

Here is the information about my DSR-500N:

Product Page: DSR-500N Firmware Version: 1.08B51_WWHardware Version: A1.

[FurryNutz]

Link>Welcome!

• What region are you located?
• Are you wired or wireless connected to the router?
• Has a Factory Reset been performed?
• Was a Factory Reset performed before and after any firmware updates then set up from scratch?
• Was the router working before any firmware updates?

Internet Service Provider and Modem Configurations

• What ISP Service do you have? Cable or DSL?
• What ISP Modem Mfr. and model # do you have?
• What ISP Modem service link speeds UP and Down do you have?
• Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values
• For DSL/PPPoE connections on the router, ensure that "Always ON" option is enabled.

Router and Wired Configurations
Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router.

• Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual or under Setup/PARENTAL CONTROL/Set to>None: Static IP or Obtain Automatically From ISP.
• Enable Use Unicasting (compatibility for some ISP DHCP Servers) under Setup/Internet/Manual.
• Turn off DNS Relay under Setup/Networking. Link>Finding Faster DNS Addresses using Name Bench

[angelluis]

Hellos,

Thanks very much for yout reply.

• I am from Europe/Spain.
• I am connecting to router via wire, but resolver DNS via wireless doesn't work properly
• I have been performed a Factory Reset few days ago
• I did Factory Reset before update the firmware but no after
• Before update the firmware the DNS resolver doesn't work properly

[FurryNutz]

Try doing a reset and set up from scratch.

• What wireless modes are you using?
• 2.4Ghz Routers only: Try single mode G or N or mixed G and N?
• Channel Width set for Auto 20/40Mhz or try 20Mhz only.
• Try setting a manual Channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear.
• What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto TPIK and AES.

[angelluis]

Thanks again for your reply.

I reseted it yesterday but it doesn't work.

mainly In the company doesn't use wireless network so I am not going to try instruction for wireless.

Other data:

• In the company we use DSL
• Speed: up: 300 Kb/s down: 3 Mb/s

[FurryNutz]

I'll recommend that you phone contact your regional D-Link support office and inquire and get help with this issue.

Let us know how it goes...

[Docgurka]

Well. I never had any problem before with Dlink. Since i bought this DSR-500N life hash,t been the same. Not only doesn,t any stream function work on any hand unit. After talking with support i can,t upgrade Firmware 1.06B11 to 1.08B77. I work only with osx but have al the browsers. But it refuse. But i have warranty to use but Dlink Sweden Support haven,t been that helpful either. I really wanna return this piece or fins a easy solution to the problem.

[FurryNutz]

Is this router being used in a Home or Business?

Have you had any results with your last post here?
http://forums.dlink.com/index.php?topic=54703.msg219159#msg219159