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[Cindy Brady]

 We'll they can forget about being #1 and they better get their Software/Firmware issues resolved quick or they will only be #2 in bathroom nomenclature.

I am calling on all of YOU who are Fed uP with defective and dysfunctional firmware releases, all the while, waiting and hoping the next version will be the proper one.

YOU who are Fed uP with the lackadaisical and complacent attitudes towards providing quality products and services.

And, I am calling on YOU who are Fed uP with paying premium prices for pro-sumer gear and hype; getting a paralyzed product.

Go to the tech blogs, forums, news outlets, and magazines; tell this story. Wouldn't you have wanted this information before buying this router?

• tips@gizmodo.com
• http://www.engadget.com/contact/tips/
• tips@techcrunch.com
• tips@crunchgear.com
• gadgetnews@wired.com
• http://gadgets.boingboing.net/suggest.html
• http://dvice.com/tips.php
• tips@consumerist.com

  This is where shoppers bite back

• Twitter

BE A TATTLE TELL

We already have Boing Boing Gadgets and Others Major News Outlets and Consumer groups Have contacted us Inquiring About this story.

Dlink has Banned posters from this forum calling them flamers for speaking out against them, has posted trolling messages to incite flame wars, and to mislead readers.

[Phoenix]

Letter to send to Gawker Press-- owners of Gizmodo and the Consumerist. 

LAURA
ASSISTANT EDITOR
THE CONSUMERIST
Has already responded to this letter once saying she would look into it.  Let's hope she and the writers from Gizmodo are compelled to do a follow-up story.

----------------------------------------------------------------------------------------------------------------------------

Please help us by telling this story.

For a year now D-links flagship gaming router, the DGL-4500, has been plagued with defective firmware that makes it slow with the average up-time of only 3 to 4 days.  When the router dies it is unresponsive to any connections, and a reboot is required. Sometimes multiple reboots are nessesary along with any devices connected to it before it comes back online.

To make matters worse D-link has restricted its firmware to not allow downgrading so customers are stuck.  This issue started back with the 1.12 release to add sharepoint services to the USB connection enabling the router to share a printer or a external USB HDD.

Because this firmware is over a year old, some routers are being shipped with the defective firmware already loaded 1.12. or 1.15 instead of the only "working" firmware, 1.02, it was originally shipping with, leaving these customers absolutly no options.


Last Friday, D-link released a beta firmware (the 8th one) 1.21 to address these issue but as one poster on the forum (Cindy Brady) put it, "1.21 is like my cousin Oliver, created to boost rating, but killed the show!"

http://forums.dlink.com/index.php?board=144.0 DGL-Forum

http://forums.dlink.com/index.php?topic=5580.0 Up-time issues

http://forums.dlink.com/index.php?topic=5947.0 Beta 1.21


Boing Boing Gadgets has posted this story http://gadgets.boingboing.net/2009/06/12/hey-d-link-youve-got.html

Gizmodo has posted multiple articles on this router, all about how great it is ("Hands on with the DGL-4500"), and now with the price point down from $250 to as low as $130 it will be much more attractive to potincial buyers. Buyers, who will read your posts about how great it is, buyers who most likely get the router shipped with the defective firmware unable to downgrade, buyers who will be confussed as to why no one has reported this issue.

Please do a follow up, please help get some much needed attension on this issue, help potencial consumers from purchasing a nightmare.

Thank You.

[Lycan]

Attempting to get yourself banned to fan the flames of the fire you're trying to start WILL work.

D-Link has reserved the right ban users found in violation of the forum rules listed in the welcome message.

I have repeatedly turned a blind eye your obvious attempts at instigating a argument between the Mods of this forum and users of the 4500, but will do so no longer. 

We are aware of the unit current situation and are making strides to correct it.

If I find your conduct unbecoming of these forums I will take appropriate action, as I did with Iconeater. His tone and demeanor in relation to the situation was unacceptable.

Please understand that you are not helping anyone, and that we will simply ban and delete as seen fit. If you have a legitmate claim of failure, contact our Customer Service department and request assistance.

I will lock this thread and any others like it.

-Lycan.