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[HalfAwesome]

Hey,

I just bought a DIR-605L to replace and old DIR-615 I had that was dying. The new router was setup in a couple minutes but I noticed the internet port was at 10mbps. I thought it may have been because of the new cable that came with the router but swapping it out didn't fix the issue.

I also tried forcing the WAN port to use 100mbps in the advanced options but when I tried it wasn't able to connect.

I've tried 3 different cables, restarting the device, pin resetting the device, upgrading the firmware (already using the most recent (2.04UI for H/W version B1))  and I've tried resetting the modem.

Is there anything else I can do? I contacted the live chat support and they had me run through the things I had already done and none of them fixed it now they want me to call their tech support. I only bought the thing maybe 2 hours ago so it'd probably be easier to just return it for a new one.

Any suggestions? I'd prefer not to call their tech support because I'm pretty sure there's nothing else to try and they just want me to send it back to them instead of returning it.

Thanks for your time!

edit: I plugged the new DIR-605L into the old DIR615 and it connects at 100mbps. If I daisy chain them together I get full speeds. The downside is that that leaves me with the dying router stuck in the network. I called my ISP and the second I mentioned router they switched to copy/paste mode about how they'll need to send out a technician at my expense.

Any suggestions?

[FurryNutz]

Link>Welcome!

• What Hardware version is your router? Look at sticker under router.
• Link>What Firmware version is currently loaded? Found on the routers web page under status.
• What region are you located?

Internet Service Provider and Modem Configurations

• What ISP Service do you have? Cable or DSL?
• What ISP Modem Mfr. and model # do you have?

Besure your ISP modem is supporting of 100Mb on the WAN side port. Most ISP modems support 100Mb and up to 1000Mb on newer models. Some older modems may have only supported 10Mb.
Besure your NIC adapter on the LAN side is supporting of 100Mb, drivers are up to date and it's configured to auto negociate connected LAN speeds.

How are you determining the speed being seen?

[HalfAwesome]

Furry I appreciate the response but most of the info was in my original post. I guess it's easier to copy/paste. Here's a summary:

It's a DIR-605L
The H/W version is B1
The firmware is 2.04UI

My ISP is Eastlink and it's cable internet
The cable modem is a Motorola SBG6580

The DIR-615 can connect at 100mbps but the DIR-605 only connects at 10mbps
I've tried 3 different network cables and every port on the modem.
I've pin reset the DIR-605L
I've restarted both devices multiple times.
If I plug the DIR-605L into the DIR-615 it will connect at 100mbps.

So I guess it's an issue with the DIR-605L connecting to the Motorola SBG6580

Let me know if you need any more info

[FurryNutz]

You are aware that the Motorola modem is a 1000Mb WAN port speed supporting right?

I presume there could be an issue with 605L.

If this unit is new and returnable I resommend returning it and getting a DIR series model router that has Gb supporting speed on the WAN port. DIR series models that support this speed is DIR-636L and above. All DIR 8 series routers support Gb speeds.

The Motorola is a good modem and I would not recommend installing a bottleneck between you and the modem.

Also be aware, If the ISP modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems: Link>Double NAT and How NAT Works. To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged. If the modem can't be bridged then see if the modem has a DMZ option and input the IP address the router gets from the modem and put that into the modems DMZ.