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[Chevy]

I've worked on this extensively and asked technical multiple times, but no one has been able to give me an answer.  I've got a DCS-932L Dlink camera operating on a Linksys AC router.  I can get the picture from the camera fine if I'm on the local home network on either a laptop, a desktop, IPAD mini, or IPAD 1.  But when I'm traveling I've never been able to get the IPAD apps, either the Dlink lite or Dlink +, to give me remote access.  I've read in the forums that this is a problem, but no fix has been suggested.  Does anyone know how to get the remote access to work, or is this something DLink promises and just can't deliver.

[acellier]

you need to set port forwarding on your router - search this forum

[JavaLawyer]

you need to set port forwarding on your router - search this forum

DCS Network Cameras - Using Port Forwarding to Access a Camera from the Internet

Additional References: Network Cameras - Important Posts & Information

[Chevy]

Thanks for the help, but I had done the port forwarding.   Well I did it again to 85, and it still can't be accessed on the IPAD apps.  Any ideas?

[acellier]

... is this something DLink promises and just can't deliver.

Internet access *definitely works* when you have the *correct* port forwarding settings.
We've been using them that way for several years now, including access via iPad while traveling.

Camera UPNP and UPNP Port Forwarding should be Disabled. We use a big HTTP port number, different for each camera, like 8011
Router UPNP OFF. Router Port Forwarding, TCP/UDP service, External Port 8011, Internal Port 8011.
    (NetGear router here - you nomenclature may differ)

Please post your router port forwarding settings and your camera Network Setup and Device Info panels
(smudge out your ip address and mac address)

[sip06pp]

Acellier is correct.

You need:
1) Port forwarding on non-standard port. Try anything over 2000+
2) Camera UPNP and Router UPNP should be ON for DLINK Lite/Std to work. I use it with all my Android and IOS Devices
3)  UPnP Port Forwarding should be OFF   on Camera and Router

Thats it.

[acellier]

... 2) Camera UPNP and Router UPNP should be ON for DLINK Lite/Std to work. I use it with all my Android and IOS Devices
3)  UPnP Port Forwarding should be OFF   on Camera and Router   ...

How odd it is that the two of us use different settings yet it's working for each of us!
What kind of router there, sip06pp?

[sip06pp]

Hehe i know, Thomson TG585 V7 Router + TP-LINK TL-WR740N

[Chevy]

Well I've tried all of the suggested settings and still no contact.  Does anyone know how I could test the connection while at home, as opposed to having to go somewhere with a hotspot?

[acellier]

Maybe if your router can make a guest network?