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[mikem1]

Hi all, a newbie on here.
I am about to move from the UK to Dubai and want to take my DNS-320 with me.
It is set up currently set up directly onto my Virgin Media Hub and has 2 x 2Tb Seagate drives in a Mirrored RAID config. I'm not sure what firmware it's running as I can't login via: http://192.168.0.5/

Without the username and password being operational what issues if any might I run into when moving the NAS onto a new network / router set up?

Thanks in advance
Mike

[ivan]

None!

Two things you need to be aware of. 

First, make sure you have a backup of your data - things do get dropped and it is better to be safe than sorry (a 2GB USB drive should do the job).

Second, you may need to change the fixed IP of the NAS depending on the DHCP range of the new router at the other end.  If you are using windows get a free copy of Netscan by SoftPerfect - this should find everything on the network when you give the start and end IP (you should be able to get that information from the new router manual or by downloading a copy of HoverIP).

[cable2]

Hi Mike,
The only issues I can think of are possible power supply and if you had set a static ip on the DNS-320.  The power supply I am sure there is a work around if there are any compatibility issues and if the 320 has a static IP that is set in your NAS, but a simple hard reset, i.e., use a toothpick or whatever to insert in the reset hole on the back of your NAS.  Just hold it in for 10 seconds or so with the power on.  In a couple minutes, the NAS will have completely rebooted and you can log in with the default admin account and re-enter all your passwords and user accounts.  This should have no effect on the data, but you should always have a second seperate backup.
You can do the reset now before moving, you should then be able to login with the defaults and just make sure you have the 320 set to get it's ip from DHCP.  Should be no biggie.  Good luck
PS.  Ivan beat me to the punch, but the reset info is still good.

[mikem1]

Oops, my mistake should have read 2 x 2Tb drives!!

I'll check the IP config for the device.

Could I remove one of the mirrored hard drives before resetting it, just as a protection against losing data?
I take it that won't cause an issue when it go back to factory it'll just need telling what RAID config I wish to run?

Many thanks
Mike

[ivan]

Mike. DO NOT remove any disks before doing a reset unless you have a complete backup of ALL the data on the NAS.  To do so could force a complete reinstall including a reformat of both drives.

That is the worst case scenario.  It should not be necessary to do a reset if you know the IP address of the NAS.

The best thing to do before shutting down just prior to packing the unit would be to logon to the unit and change the fixed IP setting to DHCP Client and save settings (found under 'Management' -> 'Network Management' -> 'LAN Settings').

When you arrive at your destination, physically check that the drives are firmly seated then power up the unit.  If all is well, connect to the network and use Netscan to find the IP address of the DNS-320.  You can then logon using that IP address and setup the static IP parameters.

Map the unit as necessary and you are back in business.

The only other thing you need to be on the lookout for is a power cable with a local plug - the power brick is a universal one and will work there with no problems.

[mikem1]

Thanks for the help guys. I'm doing some backups of critical data on the drives as a precaution.

I don't have the username / password which is why a factory reset would seem to be the best way to proceed with gaining access to the NAS and it's settings.