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Author Topic: Newb questions and problems  (Read 19656 times)

JavaLawyer

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Re: Newb questions and problems
« Reply #15 on: May 28, 2014, 06:44:00 AM »
The video automatically saves to a hidden directory in the DNS-327L. This is fixed and cannot change (as far as I know). The Live Video page contains controls to manually record the live feed.  There's also a link that will bring you to the playback screen.

I assume that you've already successfully linked your camera(s) to the add-on and you can see the live feed?
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gchuva

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Re: Newb questions and problems
« Reply #16 on: May 28, 2014, 07:01:36 AM »
How do I access the hidden directory?  I can see the live video.

When I click the "Open Record" button, nothing happens.  No new window appears.
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JavaLawyer

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Re: Newb questions and problems
« Reply #17 on: May 28, 2014, 07:05:07 AM »
Quote from: gchuva on May 28, 2014, 07:01:36 AM
How do I access the hidden directory?  I can see the live video.

I don't think that's possible.  

As far as recording/playing video are concerned, I think another add-on user will have to chime in here. There are differences between the DNS-327L version of the add-on vs. the one that i use on the DNS-345.
« Last Edit: May 28, 2014, 07:13:41 AM by JavaLawyer »
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gchuva

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Re: Newb questions and problems
« Reply #18 on: May 28, 2014, 07:33:00 AM »
I changed my browser to explorer.  Think it now works.  I hate explorer!
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JavaLawyer

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Re: Newb questions and problems
« Reply #19 on: May 28, 2014, 07:54:24 AM »
Quote from: gchuva on May 28, 2014, 07:33:00 AM
I changed my browser to explorer.  Think it now works.  I hate explorer!

Yes, the add-on ONLY works with IE. That's explicitly stated somewhere in the documentation. I agree that the dependency is less than optimal. I pretty much never use IE unless the site I'm visiting is dependent on IE to function properly.
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There's no such thing as too many backups FFC

gchuva

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Re: Newb questions and problems
« Reply #20 on: June 06, 2014, 06:46:53 AM »
My surveillance never launches consistently from explorer.  Does anyone else have this issue?
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DoughBoy

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Re: Newb questions and problems
« Reply #21 on: August 03, 2014, 08:30:40 AM »
Quote from: gchuva on June 06, 2014, 06:46:53 AM
My surveillance never launches consistently from explorer.  Does anyone else have this issue?

I now it's been a while, but do you still continue to have problems with your DNS-327L?  I have a similar problem with a unit my friend has, he is using IE 11 on a Windows 8.1 desktop, using F/W: 1.02 from the US support site. The problem seen in our side is that the add-on would launch but freeze at times.

Let me know if you found a solution to your problem, I'm afraid they may be related.
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