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[bont11]

Hello Forum,
i´ve a big Problem.
I´ve installed a D-Link Video-System with the D-View-Pro Software two Years ago.
There are 33 Cameras running on it, in two licences : one for 30 and one for 8 Cameras.
After a shutdown because of overheating, the Program starts with a Fault.
The message is: Your current licence % does not support hybrid
The System was running for nearly 2 Years with this settings.
What can i do?
The software is not supported in germany anymore, so that i can´t get any help from there.
The Computer is an Intel I7 2600K/ Win7 Pro where only the D-ViewCam is running on.

I Hope, there is someone who can help me.

Regards

Juergen

P.S.: how can i add grafics in?

[JavaLawyer]

The professional version isn't sold in the United States either, it's marketed primarily overseas.  Have you tried setting up another instance of the application? (i.e. corruption of existing install?)

[bont11]

Hello,
there is an old installation of D-ViewCam 3.2 on the PC.
But this is from the Start of the Pro-version.
I first tried the free Version an d later i bougt the Pro-Version, without killing the old one.
But this was running for nearly 2 Years.

I`m out of office by the moment, so i can`t try to delete the old Version. I have to wait till the weekend.

Thanks and regards

Juergen

[JavaLawyer]

Any update?

[bont11]

Hai,
i had do delete all older files from the free version.
After that, the error-message were gone and it worked for some days.
But now the Main Console hags after the login.
So i have to reinstall the Software.
So the question now ist, how to transfer the licences to the new installation.
can i just copy it from the licerr-file or have i to export them by the program?

I hope, that someone can help me,

Rergards
Juergen