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Author Topic: Where do I get support for my DIR-822 HWC1 FW3.0 AC1200??  (Read 14947 times)

FurryNutz

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Re: Where do I get support for my DIR-822 HWC1 FW3.0 AC1200??
« Reply #15 on: July 16, 2016, 12:25:16 PM »
Makes me wonder if there is a problem on the 40Mhz channel width and with some of your devices. 20Mhz will limit the performance of G and N mode.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

joebedford

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Re: Where do I get support for my DIR-822 HWC1 FW3.0 AC1200??
« Reply #16 on: July 16, 2016, 03:25:54 PM »
Our internet connection is so slow that speed is not a big issue. We occasionally transfer big files from the ac PC to an n PC, but that's so infrequent that if it takes 2 minutes instead of 1, I don't mind. Solid connection is more important.
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FurryNutz

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Re: Where do I get support for my DIR-822 HWC1 FW3.0 AC1200?? (RESOLVED)
« Reply #17 on: July 17, 2016, 11:13:29 AM »
OK...well sounds like you have it working now. Hope you enjoy.  ;)
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

joebedford

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Re: Where do I get support for my DIR-822 HWC1 FW3.0 AC1200??
« Reply #18 on: October 01, 2016, 06:09:47 AM »
Arggh! The darn thing has started dropping connections again.
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FurryNutz

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Re: Where do I get support for my DIR-822 HWC1 FW3.0 AC1200??
« Reply #19 on: October 01, 2016, 11:07:46 AM »
You might contact D-Link support about this. Seems like it maybe a HW issue.

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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

joebedford

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Re: Where do I get support for my DIR-822 HWC1 FW3.0 AC1200??
« Reply #20 on: November 08, 2016, 05:59:10 AM »
This thing works fine for a couple of days then behavse erratically. I've thrown it in a box - total waste of $70.

I put an old -655 in its place and there have been zero problems in two weeks.

There's no support on the Canadian site - they said do a factory reset which I did and there was no improvement.

Sorry to vent here when this is not a model you offer in USA. Now we know why. Next time I buy a router, I'll make sure it's available in USA too.
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FurryNutz

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Re: Where do I get support for my DIR-822 HWC1 FW3.0 AC1200??
« Reply #21 on: November 08, 2016, 06:22:42 AM »
What exact version of FW is currently loaded on this? I see that v3.00 is displayed on the Canada support site however the actual file is listed as v3.01...

I'm amazed that this unit has 3 REVs already. Very odd. Wonder if the other revs are seen the same issue.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.
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