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Welcome!- What Hardware version is your router? Look at sticker under router.
- Link>What Firmware version is currently loaded? Found on the routers web page under status.
- What region are you located?
- Are you wired or wireless connected to the router?
PC Web Browser ConfigurationsWhat browser are you using?
Try Opera or FF? If IE 8, 9, 10 or 11, set compatibility mode and test again.
Disable any security browser Add-ons like No Script and Ad-Block or configure them to allow All Pages when connected to the router.
Clear all browser caches.
Be sure to log into the Admin account on the router.
Try turning off these features in Chrome: Top right corner, little bars for options > Settings > Settings (on left) > Show advanced settings.
Uncheck these:Use a web service to help resolve navigation errors
Use a prediction service to help complete searches and URLs typed in the address bar
Predict network actions to improve page load performance
Enable phishing and malware protection