Of course I did what it says to do in the FAQ, and I quote that language below, but right after doing the two ,##, the phone becomes quiet, and no call goes through. And I also tried the alternative of dialing without the ##.
How do I make a SkypeOut™ call, using an external phone, that is connected to the DPH-50U?
Note: You must have SkypeOut™ credit to make SkypeOut™ calls.
Step 1: Press ## on the handset to indicate to the DPH-50U that this will be a Skype™ call.
Note: If the DPH-50U is already in VoIP mode, pressing ## first is not required.
Step 2: Using the handset, dial the number as per the SkypeOut™ recommended dialing sequence ( 00 + country code + telephone number).
Step 3: Press the Star (*) key to indicate you are finished dialing.