Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[andrey]

About 6 months ago I bought 5 WD10EADS hard drives (WD, 1TB w/32 mb cache). Two drives went into DNS-323, two drives went into my PC and one drive went into TiVo DVR.

Now the story. About 2 weeks ago, one drive on DNS-323 failed. I did RMA with Western Digital, installed the replacement drive and the damn DNS-323 formatted the wrong drive!!! Yikes...

Fine, I had a backup, restored what I could and now, 2 weeks later, the second WD drive gets lots of bad sectors. As a result, DNS-323 disappears from the network and I can't read/write data until I reboot.

So, why do 3 drives from the same batch still run perfectly on my PC and TiVo while the same drives on DNS-323 go bad? I'm very hesitant to do another RMA with WD and to get the wrong drive formatted again. Further, I need NAS for reliable data storage not for something that kills hard drives and erases my data.

Should I stay with DNS-323 or throw this thing away and get a different NAS?

[fordem]

Any number of reasons - starting with bad luck, continuing through bad drives, and on to the DNS-323 and finally the environment in which you were operating it.

I've had my DNS-323 over 30 months now and not had a single drive fail in it - but mine sits on a shelf in the open and not in a closet as I've heard some people say they do with theirs.

[Tonytoronto]

   You could have case of bad luck. One thing i have noticed with 1.08 (not sure if thats you running), i have found the drives too hot to touch, and that cannot be good for the drives. I have not seen that happened with 1.06 or 1.07.
  Something is keeping those drives on and spinning fast. I have tried 1.08 twice and had same results.

[andrey]

I've seen other users report similar issues with their drives, and I'm definitely not the only person who had a wrong drive formatted.

Regarding hot drives, in 1.08 make sure you set your fan under Power Management to Low/High so it won't turn off.

[Tonytoronto]

as far as formatting drives, no you not. I really wish they would stop introducing new features (read; More Bugs) and would fix for once and for all all the existing issues they have. Its a great box, and with earlier firmaware almost did what was intended to do.
 I had it set as Low/High as you mentioned, fan would always be at Max and drives were extremely hot, i'm sure way over the recommended max of 55C.
 Its seems like hit and miss, what works for some doesn't for others, and vice versa.

[andrey]

I think I resolved my problem now. I purchased Netgear ReadyNAS NVX!

To be honest, there is night and day difference. It was more expensive but the reduncy, connectivity and reliabiliy is nothing to compare to D-Link. I just wish I would purchase ReadyNAS sooner and wouldn't loose my data with D-Link.