Dear All,
The old story: an employee has quit and taken the passwords to the environment.
We have a DGS-3627 with firmware 2.50.B25 that is locked.
We have tried the trick of SHIFT-6, SHIFT-3 and SHIFT-3-6 on startup, but always land back to the login prompt (via the CLI).
Have tried to remove the Non-Volatile RAM card and removed the watch battery, shorted the contacts, and left on a shelf for a week, but we are still stuck.
Can anyone provide insight on how to reset the password for this switch?
THANK YOU
