Dear all,
I have been using my DNS-320L device with basic functions and usually copying files from win7 to device using windows explorer with no problems.
Since yesterday, I have noticed that for some reason I am unable to copy files to/from device from win7 explorer. When I try to do it, it takes lots of time and I get a system message that device stopped answering.
While trying to troubleshoot, I have made some tests and tryed to download files from/to device using the web based "My Files" application shipped with device and everything runs fine. I am abble to upload/download files from device using "My Files" app.
I also tryed to run some "Disk Management" utilities and everything seems to be fine.
Also, I can ensure that the disk is correctly mapped into the system.
My device information:
- MODEL: DNS-320L
- FIRMWARE V.: 1.03 from 09/04/2013 (I am affraid to update it since I have lots of data into the drive)
Any ideias on how to solve this problem?
Thank you very much
Regards
Paulo