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[retired827]

Trying to contact Dlink support vial email and it requires a Dlink #, drawing shows on back of camera. There is no # on back of camera, I have the mac address and serial number on the card it came with! but no dlink #.
The problem I am having the camera is fine in local mode but when I try to look at it via mydlink it takes forever to load or never loads. When it does load it do not stay connected.

Thanks Bob

[RYAT3]

The 2630l information is on the bottom, under the base.

[retired827]

Great I just mounted the camera under the eaves of the house on a ladder and was hoping it was not underneath. Also I just notice there is a number under the camera icon on mydlink is that the dlink #.

Thanks Bob

[FurryNutz]

 Technical Support can be reached at:
Consumer/Retail Support
24 hours a day, 7 days a week
1 (877) 453-5465

Multimedia Product Support
24 hours a day, 7 days a week
1 (888) 851-6464

[RYAT3]

I have difficulties too sometimes with the mydlink lite app and the 2630l.