• November 01, 2024, 05:28:01 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: 931L bricked - emergency firmware update - failed to upload  (Read 11561 times)

kkx

  • Level 1 Member
  • *
  • Posts: 2

This camera is working fine until an firmware upgrade trigger from the mobile app bricked it.

Tried to load the emergency firmware update page by setting my router and computer to 192.168.0.x and press the reset button and power cycle the camera.

Manage to load the firmware update page. Downloaded the latest v13 firmware, and try to upload it.

At 97% it failed.

Tried a few time with different version of firmware. No change. Sometime the upload can hang at 1%.

Anyone face the same situation and have a solution? Would be a waste to just through this away.

-kkx
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: 931L bricked - emergency firmware update - failed to upload
« Reply #1 on: May 08, 2016, 07:12:50 PM »

If the following fails, then you'll need to contact D-Link support to see what your options are:
Emergency Recovery Mode
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

Allen

  • Level 2 Member
  • **
  • Posts: 37
Re: 931L bricked - emergency firmware update - failed to upload
« Reply #2 on: May 08, 2016, 10:29:09 PM »

Suggest you to use the older browser (like IE8) to execute the firmware rescue.
Logged

kkx

  • Level 1 Member
  • *
  • Posts: 2
Re: 931L bricked - emergency firmware update - failed to upload
« Reply #3 on: May 09, 2016, 09:54:03 AM »

Will try again using IE8 and see if that works.

Otherwise see if I get Dlink customer service to help me out.

Thanks.
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: 931L bricked - emergency firmware update - failed to upload
« Reply #4 on: May 09, 2016, 11:18:20 AM »

Let us know how it turns out.  ;)
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.