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Author Topic: Box say "24/7 SUPPORT" but got told to call during business hours DGS-1100-08P  (Read 3771 times)

tweazer

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  • Posts: 3
Box say "24/7 SUPPORT" but got told to call during business hours DGS-1100-08P
« on: May 02, 2018, 05:34:51 PM »
A bit choked since this is a home POE switch.DGS-1100-08P  On the box it says 24/7 support and gives a link to dlink.ca.  Chatting with them they shrugged their shoulders saying it was "business class" and said to chat back during business hours Eastern Standard or something like that.  I am on the West coast so this is very inconvenient.
« Last Edit: May 02, 2018, 05:37:13 PM by tweazer »
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Doctor Doom

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Re: Box say "24/7 SUPPORT" but got told to call during business hours DGS-1100-08P
« Reply #1 on: May 03, 2018, 08:19:43 AM »
Hello,

We sincerely apologize for the experience you had with our live chat. I have forwarded this to our technical support manager and will have an agent contact you shortly to provide assistance.

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