I can login locally using encryption, but I can't get someone logging in remotely. I've enabled port forwarding for ports 21 and 990, and I use active FTP (passive didn't work), and Explicit encryption. I'm using FileZilla client, and so is the remote user.
I've even gotten it to function using the NAT loopback of the router so I "appear" to be coming in remotely, but obviously something is different for real remote connections.