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Author Topic: DNS 321 keeps crashing after about 10 minutes.  (Read 5384 times)

LSDave

  • Level 1 Member
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  • Posts: 7
    • LSDave
DNS 321 keeps crashing after about 10 minutes.
« on: June 06, 2010, 12:37:05 PM »

Im getting really frustrated with this thing. It was working fine for a few months. I've had this issue in the past. But today i had a power outage and now the NAS locks up after about 10-15 minutes of use. Power light is on but inaccessible from any means. All thats showing on the unit is the network activity light flashing a few times quick, then a pause, then flashes quick then a pause, and this happens at a steady rate.  The power button does nothing, and i have to unplug the unit to reset it.


 ???

Im running firmware version 1.03 and the unit is hardware ver A2

i have a seagate ST31500341AS and a WD7500AAKS-00RB

I've also tried leaving every computer off on the network except one and it still happens even if i switch which computer i leave on.

Please help, i feel like i want to throw this thing through the window.
Logged
DNS 321 Frimware Version 1.03 Hardware Version A2
Right: Seagate ST31500341AS
Left: WD7500AAKS-00RB

DIR 825 Firmware Version: 2.02NA Hardware Version B1


DGS-1008D 8-Port Swich

gunrunnerjohn

  • Level 11 Member
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  • Posts: 2717
Re: DNS 321 keeps crashing after about 10 minutes.
« Reply #1 on: June 06, 2010, 12:52:05 PM »

First step, reset to factory defaults and manually reconfigure it for your environment.  This will not affect your data.
Logged
Microsoft MVP - Windows Desktop Experience
Remember: Data you don't have two copies of is data you don't care about!
PS: RAID of any level is NOT a second copy.

LSDave

  • Level 1 Member
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  • Posts: 7
    • LSDave
Re: DNS 321 keeps crashing after about 10 minutes.
« Reply #2 on: June 07, 2010, 03:44:58 PM »

Im going to give that a try.  Also Dlinks tech support said if that didnt work to try installing 1.08 firmware for the DNS 323. Does that sound right? is firmware cross compatible?
Logged
DNS 321 Frimware Version 1.03 Hardware Version A2
Right: Seagate ST31500341AS
Left: WD7500AAKS-00RB

DIR 825 Firmware Version: 2.02NA Hardware Version B1


DGS-1008D 8-Port Swich

gunrunnerjohn

  • Level 11 Member
  • *
  • Posts: 2717
Re: DNS 321 keeps crashing after about 10 minutes.
« Reply #3 on: June 07, 2010, 04:10:05 PM »

I've never had an issue upgrading firmware with the data, but that's not to say it won't happen. :) 

Since it was working, I'm having a hard time believing that upgrading the firmware is suddenly going to fix it, but who knows.  I'd try the factory reset first.
Logged
Microsoft MVP - Windows Desktop Experience
Remember: Data you don't have two copies of is data you don't care about!
PS: RAID of any level is NOT a second copy.