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[BSouders80]

Please help.............

I have a DNS-321 that is about a year old.  I have upgraded the firmware back when I bought it to use (2) 1.5 TB drives in it.

It was working great the other day, both volumes, all files.

I unplugged the unit while it was on (just pulled the plug from the wall).

I then went to plug the ethernet cable into a router and now i'm having all kinds of trouble.

If I wait long enough, my router will assign the NAS an IP address  I can then ping the IP address.

But for the life of me, I can not access the web page.  I have reset my router, powered off the NAS, reset the NAS and rebooted my computer several times.

Any suggestions?

I have A LOT of data on here that I would really like to not lose

I have tried easy search and no luck.

the DHCP client table in my router shows (NAS2) and the IP address with MAC address.


On antoher note, I moved my other identical DNS-321 at the same time and plugged it into the same router in the above mentioned way and it worked okay, so I don't know what else to try.

Thanks.

Brian

[gunrunnerjohn]

Did you do a factory reset of the unit?

If you are worried about the data and you can't revive it, you may be able to move the disks to your other DNS-321 and recover the data.  If you do that, I'd remove the disks from the working unit, do a factory reset of it, then put the disks from the bad unit in it.  Repeat the process for putting the original disks back in the working unit.

[BSouders80]

What is the proper way to do a factory reset on the unit?  I see the reset button on the back... but with power on or power off?  how long do I press the reset button?

When I move HDD's from one DNS-321 to the next, will it try to format my drives and I lose data?  That's what worries me the most.

Thanks.

Brian

[gunrunnerjohn]

You press the reset button with power on.  I believe a short reset is sufficient on these units.

[BSouders80]

What about swapping the drives in to my other DNS 321? Can I bypass the formatting since they have already been formatted by a NAS?

[gunrunnerjohn]

You can certainly bypass the formatting, that's the whole object of the exercise!