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[nohelp]

How do I remove my files and account from the online backup solution? I ended up syncing with an empty folder but I'm sure there must be a way to remove them. My upload speed is to slow to make this a viable solution for backing up valuable files.

[fordem]

That's a very good question - I had assumed that when I click on a file and select action (as I do to restore it) that there would have been a delete button also - but when I look, there is none.

Thinking back - my tape backup doesn't let me delete files either - but there I have the option of erasing the tape.

[fordem]

uhh - nohelp - I'm not certain that syncing with an empty folder actually removes your files.

Go into the portal, select my account and then view files - in the middle of the window are a date & time pulldown - it that works the way I think it does, you can select an earlier "view" of your files and restore from there.

It starts to get interesting here - how is my storage utilization being measured?

For the sake of discussion - let's say I've been backing up 40GB of data on a daily basis and then I delete 20GB of it and add another 20GB, I wait one day so that is backed up and then delete 30GB and add 30GB more and then a day later I wipe the data off of my DNS-323

Theoretically I can now choose to restore from the original 40GB of data - from the 20GB of new data that was backed up two days ago, or the 30GB of new data that was backed up yesterday - for a grand total of 90GB.

It's not that I'm looking for a way around the restriction, but, I'd hate to know that my 40GB of data with a month of shadows is being billed as 1200GB when I thought it was 40.

[D-Link Multimedia]

There is no way individually select files and delete them from the portal. To your question fordem, Previous versions are stored free of charge and are not counted towards your quota.

Regarding Speeds, the first initial backup IS going to take a while depending on your data however backups after that will be incremental and will only upload files with changes.

[nohelp]

There is no way individually select files and delete them from the portal. To your question fordem, Previous versions are stored free of charge and are not counted towards your quota.

Regarding Speeds, the first initial backup IS going to take a while depending on your data however backups after that will be incremental and will only upload files with changes.

Good to know. That said. They are my files and I should have the option to remove them from a third party if I want to. To the speed issue, my ISP limits my upload speed to 1Mb. It took me 2 days to upload 7Gb and then, after I made a change to a couple of files it took 6 hours to upload them. At that rate and the frequency that I update them the system would constantly be uploading. As mentioned here before, having the ability to utilize the USB port for another hard drive would be a better answer for me.

[D-Link Multimedia]

You can at any time send an email to support and they would be happy to remove the account and data however they will not do it file by file.

[nohelp]

Thanks. I guess I should back up a little. My point, as a beta tester, was that you should be able to remove your own data from a third party server, not that I needed to. I would assume that when the 30 day trial ends and if I don't purchase it, then my data would be removed. I was providing feedback for when/if the system went to production. I'm sure this issue will come up many times.

[D-Link Multimedia]

Thanks for the input. I will discuss it with the ctera engineers and see how feasible it is.