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[meclo]

Hey all,

I've had my DNS-323 for a couple years now and haven't had issues before a couple months ago.  I upgraded my second drive to a 2TB WD20EADS drive (not in RAID mode), and everything went fine for the first 3-4 months but now I get a drive failure once every week or so.  All it takes to correct it is a restart of the NAS to correct it and the Scan Disk option under Disk Tools completes successfully (I've ran it 3 or 4 times now).  My primary drive is a 500GB WD drive (WD5000AVVS) and I've never had any issues with that one.  Both drives are on the supported drive list and are marked as tested by D-Link.

Anyone else experienced issues like this, or have any suggestions?  It's strange that it didn't do this before, or didn't start right away when I installed the new HDD.  This is not one of those new Advanced Format 4K drives either, so that's definitely not the issue.  I guess I could take the drive out of the NAS and put it in my PC to run the S.M.A.R.T. tests on it, that's probably more thorough than the Scan Disk feature within the NAS, I assume.

Thanks in advance!

[gunrunnerjohn]

Take the drive out and run the complete WD diagnostic on it in a PC.

[InBonobo]

isn't that how the 4k issue manifests itself?

[OlegMZ]

isn't that how the 4k issue manifests itself?

That's EARS (not EADS) drives "feature".

[meclo]

Yup, this definitely isn't a 4K drive.

I ran both the quick and extended tests on the WD diagnostic app and they both passed successfully.  So it doesn't look like a disk issue...

So that takes me back to looking at the NAS.  Anyone else have similar issues?

[jamieburchell]

I get a drive failure once every week or so

How are you defining a drive failure? What happens?

[meclo]

I'm not able to access the drive from Windows (I have it mapped to a drive letter).  The NAS still shows the drive in the Status screen, but I'm not able to access it until I bounce the NAS.

I called it a "drive failure" because that's what the email notification I received told me (I switched on notifications a week or so before the last failure).  Sadly the notification only said "Right Hard Drive Has Failed", no other info was given.

[jamieburchell]

So the NAS told you the drive failed once before, and now every so often you can't access the drive?

[meclo]

I only activated the email notifications a couple weeks ago, to see if I could get some more info the next time the drive dropped off.  I assume I would have received the same messages the other times this has happened.  I got the email notification last week, and then checked my Y: drive and sure enough, it was "empty" until I rebooted the NAS (at which point I could see my data again).  This has happened probably 4 or 5 times now.

[jamieburchell]

Are you running any third party packages or add-ons? FFP etc?

Tried a factory reset? You should do that after a firmware flash.

[meclo]

Nope, no 3rd party or add-on stuff.  Just very basic, I think the only services I had running were FTP, uPNP and BT.

I didn't do a factory reset actually.  I did one last night, I guess we'll see if it does it again or not.

Thanks for the suggestions!

[HungryBUTTON]

It could be due to TLER.

See my post below.

http://forums.dlink.com/index.php?topic=12977.msg80480#msg80480