Hiya,
I'm running low on hair to rip out right about now. I bought the DNS-323 to effectively replace a dead Drobo, since I learned the hard lesson about using a device that stores your "safely backed-up files" under a proprietary format (ie. "safe storage" went right out the window when the hardware croaked). I wanted something that would allow me to still read my files from the drives in the event of hardware failure, and the 323 looked like the ideal sollution.
Unfortunately the ads and tech specs on the various websites offering the DNS-323 leave out some important info, and give misleading info. Nowhere does it say anything about the EXT2/EXT3 file system, or that FAT32 and NTFS aren't supported. Yes, that info is in the docs that come with the device, and on the home website, but not in any of the descriptions where it's being sold. I got around this one by simply installing a driver that allows the format to be read, so that's not a big deal, but the one that really got me was the lack of USB. In all the ads it boldy states "USB!" Nowhere beyond the manual included with the device does it bother to tell you that the included USB port is only for hooking up a printer, not a method of utilizing the device for its primary function.
So now I've gotta figure out how to hook this puppy up directly to the computer. Oh, I tried hooking it up to the router, but since most of the PCs in this house only handle wireless-G, and the router for some weird reason doesn't connect at all when I set it for both G & N, I'm stuck with G, and it's ungodly slow (a 600 MB file wanted to take almost an hour to transfer). One day I'll upgrade everything else and get a spiffy new router, and I do see the advantage of having a DNS-323 when I do, but for now my only option is to do a direct connection. And this is where things get weird.
I connected it to my old laptop (a 2006 model HP Pavilion, which is my main PC for the time being, as my desktop system died and is gonna take me months to rebuild) using the included network cable. The 323 was visible in the Network window, and the Easysearch software could see it, but everything was greyed-out. No option to configure or connect (mount) the drive. Directly clicking the device in the Network window just stalled out. So I suddenly remember that direct connections need a crossover cable, and I order a decent one (cat-6, all four pairs crossed). It arrived yesterday, so this evening I try to hook it up and start over. Now it's not showing up at all, and the system (I'm running Vista, since my lappie can't handle W7) interprets it as a new, public network connection, which screws up my wireless and kills my connection. I eventually got all the fixed (had to disconnect the cable) and was back up and running. So I search the forums here and read similar queries, and see various comments saying the crossover cable isn't needed. (Thumping head on wall at this point, heh heh.)
So I switch back to the blue cable that came with it, and hook it back up. Now it doesn't see it with this cable, either! There is, however, a listing under the Properties of the Network (Network and Sharing Center) of an Unidentified Public Network (local), so the system does know it's there after a fashion.
And that's where I'm stuck now. I haven't got a clue where to go from here. I've read older posts relating to this subject, but most of the suggestions are using terms I don't understand, so I can't try any of them without additional info explaining what the terms mean, and where to actually go to modify something within Windows, etc.
If anyone's familiar with the ins-and-outs of my plight, and has the patience to walk me through what needs to be done, I'd be eternally grateful.