• February 24, 2025, 03:59:25 AM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: Help with new internet setup  (Read 6872 times)

mjp1531

  • Level 1 Member
  • *
  • Posts: 11
Help with new internet setup
« on: March 30, 2011, 04:07:49 PM »
Hi all.  I recently had to change from Charter to CenturyLink Dsl service because oddly enough, where I live Charter isn't faster than Dsl.  When they came and set up the new modem to my router, the tech reset my router to default, so I'm basically starting all over.  I have followed Furry's guides to setting up our PS3s and Xboxes but am now having a problem with uTorrent.  It constantly says my ports aren't open. I've tried port forwarding with multiple sets of instructions and guides.  I have tried quite a few "automatic port forwarding" programs to no avail.  Can anyone talk me through what I need to do with this router to setup optimal performance?  I haven't done anything except add the game rules for our game systems. Everything else is at factory defaults.  Thanks in advance :) 


Just in case you need to know, we have 2 Xboxes hard wired, 1 PS3 hard wired, 2 Desktops hard wired, 3 Xboxes wireless, 1 PS3 wireless, 2 Wii's wireless, and 1 laptop wireless. 
« Last Edit: March 30, 2011, 09:23:57 PM by mjp1531 »
Logged

LookIntoMyEyees

  • Level 5 Member
  • *****
  • Posts: 619
  • Let me lend you a hand & solutions shall follow.
Re: Help with new internet setup
« Reply #1 on: March 30, 2011, 05:30:46 PM »
Hello Mjp1531

May I ask what is the firmware currently loaded on your DGL 4500? Just login into your router via 192.168.0.1 and it should be stated in general.



--
Chris
« Last Edit: March 30, 2011, 05:34:15 PM by LookIntoMyEyees »
Logged
Did I Help? If So, Say So! ShHHhh!, Just LookIntoMyEyees! No one is perfect, we all make mistakes.

mjp1531

  • Level 1 Member
  • *
  • Posts: 11
Re: Help with new internet setup
« Reply #2 on: March 30, 2011, 08:04:06 PM »
It is 1.22    I've also just found out that when I try and play xbox live it says my NAT is Open but it won't let me connect to any friends parties or games. 
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Help with new internet setup
« Reply #3 on: March 30, 2011, 08:50:47 PM »
Is yoru DSL modem bridged? Needs to be if its got a router built in.
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

Hard Harry

  • Guest
Re: Help with new internet setup
« Reply #4 on: March 30, 2011, 08:52:34 PM »
Oooh, you beat me to it. LOL. Yup, I see DSL and Ports, first thing I think is its the modem
Logged

mjp1531

  • Level 1 Member
  • *
  • Posts: 11
Re: Help with new internet setup
« Reply #5 on: March 30, 2011, 09:19:17 PM »
Wow lol ok thanks guys.  I don't know how to find that out but I guess I will be calling Century Link in the morning and seeing what I can do.  I'll get back to you when I'm done.
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Help with new internet setup
« Reply #6 on: March 30, 2011, 09:54:19 PM »
Then review the gaming and gamefuel sticky.  ::)
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

mjp1531

  • Level 1 Member
  • *
  • Posts: 11
Re: Help with new internet setup
« Reply #7 on: March 30, 2011, 10:01:50 PM »
I will :)  So is there anything I need to do with the router settings since I'm on DSL now?  I think I saw somewhere in one of the settings that it still thinks I'm connected to Cable.
Logged

Hard Harry

  • Guest
Re: Help with new internet setup
« Reply #8 on: March 30, 2011, 11:04:19 PM »
Well thats a decently complex question, it depends on how your modem is configures, how your ISP handles things, and a few other things. Its probably PPPoE or some other simular type, which is a fancy way of saying you need a password to get online, while with cable you don't. You can decide (sometimes) which device handles that authentication process. Sometimes its the modem, sometimes the router, or sometimes you can even install software on your computer that does it (not possible in this case ofcourse).

Start by calling Century link and ask

1. Whats the model number of your modem.
2. Is there any username or password you need to access it.
3. Is it possible to put it in bridge mode (also known as transparent).
4. Do they have a list of closed ports?

I tried looking on their support site but yea...I couldn't find anything there even talking about High speed internet or DSL. Just dialup. Hopefully their phone support is better. ::crosses fingers::
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Help with new internet setup
« Reply #9 on: March 31, 2011, 06:48:31 AM »
If you get this info for the DSL, go into the routers web page under Basic/Internet/Manual. Theres a Connection drop down box, Look for PPPoE there.
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

Hard Harry

  • Guest
Re: Help with new internet setup
« Reply #10 on: March 31, 2011, 09:24:05 PM »
Yea,  the thing is some ISP only allow the device registered in the system to do the handshake. Not many though.
Logged