I have been trying to help a customer of mine connect to a program called Sight Speed. It is a video conferencing application.
http://www.sightspeed.comUsing D-Link routers, we can not connect (She uses a WBR-1310), but when we tried using a LinkSys WRT54G v8.0 router, it worked just fine.
Both of us are using the latest firmware for each router, and I have tried the following:
- Turned on and off the Respond to WAN ping setting.
- Turned on and off the Multicast streaming option.
- Added the computer to the DMZ and still no connection.
- Opened ports 9000-9005 as it states on the Sight Speed faq.
- Set a static ip for each computer, for forwarded the correct ports.
Is there anything else I should try?
She requires the program to talk to her brother who is teaching English as a second language in China, as Skype connections from China are apparently horrible. We know there is no issue with the internet connection itself as connecting with a different brand router works and so does directly connecting to the cable modem.
Any and all help would be greatly appreciated.