Is your modem connected to the Internet port of your router? and your computer to the LAN port either on port 1,2,3 or 4. Maybe you are getting a limited or no connectivity error because your computer is plugged in to the Internet port of the router. But if the connections are properly plugged in try to perform this step.
Step 1: Power cycle router
- Unplug the power cord for about 10 seconds, then after 10 seconds plug it back in. Then try to check the IP address. Hopefully you can get an IP address of 192.168.0.x. If this one will not work proceed to step 2.
Step 2: Soft reset the router.
– Get a paper clip or pin and then locate the reset pinhole on the back of the unit.
– With the router powered on, reset the router for 10 seconds.
- Check IP address again. (If still you cannot obtain a valid IP try the next step)
Step 3: Crash reset the router:
– Get a paper clip or pin and then locate the reset pinhole on the back of the unit.
– With the router powered on, reset the router for 10 seconds.
– After the 10 seconds, remove the power cord and continue resetting the router for 30 seconds.
– After 30 seconds, plug back the power cord and continue resetting the router for 10 seconds more.
– After 10 seconds, let go.
- Check IP address again.