Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[billy_kidd]

what mfr/model router do you have? If it is a dual-band router then it will have 2 ssid's one for 5GHz N and the other for 2.4GHz b/g/n

[Bonanza43]

The printer is installing fine using b , g, but will not connect to the n network. I can even print with my phone, as long as the router is set to b, g mixed. When i go into the router and change it to b, g, n  mixed or set it to use g, n mixed it simply drops off of the network. There is no n connectivity at all....
I can't leave my router on g because my pcs all run on n, plus this is supposed to be a n printer.
Just got off the phone with d-link and they said one is not actually a network, but a hardware profile created by the printer...? ??HUH(again)

[FurryNutz]

Sounds like if the PCs are working over N and the printer isn't, would mean that the printer isn't setting the N mode correctly. The router is probably set up correcty. After you switch to the G and N mode, do you power cycle the printer after and see if it picks up the N mode? I should at least pick up the G connection.

If, it's working over Mixed modes then I would probably leave it there.

And lets be realistic for a minute. Do printers really need High speed connections to send a print job? I work in the printer industry and ya it's nice to have wireless for printer however a high speed connection isn't really needed and most print jobs are fairly small in size and are mostly processed on the PC first, then sent to the printer for actual printing.

Unless your doing volume printing or working with large picture files alot, having a printer connect at G or even B modes won't impact print performance. Once the printer has been handed the job, it's up to the printer to get it done, not the connection.

[Bonanza43]

But if I set it to b or g mixed my PC's only connect at those speed too.
Yes I cycled it thru the printer, even uninstalled, no joy.
So i guess I am stuck with my PC's running on n and no wireless printer or my PC's running b, g mixed and access to my wireless printer....

[FurryNutz]

Sounds like the Printer isn't picking up N mode. Can you connect the printer via Lan?

[Bonanza43]

Wish I did, but no...
I'm about ready to throw in the towel....

[billy_kidd]

But if I set it to b or g mixed my PC's only connect at those speed too.
Yes I cycled it thru the printer, even uninstalled, no joy.
So i guess I am stuck with my PC's running on n and no wireless printer or my PC's running b, g mixed and access to my wireless printer....

Play around with the channel settings... try 20/40 and 40

[Bonanza43]

I changed the channel from 6 to 11 but as far as 20/40 or 40 you lost me.
Where/how do I do that?

[FurryNutz]

Its under Setup/Wireless/Wireless Network Settings:Channel Width

[Bonanza43]

found it, changed it from 20 to 20/40, but no joy again....
I think I will take it back to the store and do an even exchange, then start from scratch.
I seriously think this one is a lemon...
I may be back, but if not, thanks for all the help and support.

[billy_kidd]

Can you confirm that your router is a DIR-615 and which Version it is (eg. "C3", etc)

Can you tell us what firmware version is running on the router?

Did you follow these steps and STEP 6 in particular, below:

To connect the product with the Wireless Setup Wizard
1. Write down your network name (SSID) and WEP key or WPA passphrase.
2. Turn on wireless radio.
a. Unplug the network cable.
b. Touch Setup.
c. Touch Network.
d. Touch Wireless Radio, and then touch On.
3. Start Wireless Setup Wizard.
▲ Touch Network Setup Wizard.
4. Connect to wireless network.
▲ Select your network from the list of detected networks.
5. Follow prompts.
6. Install software.
7. View the animation for this topic:

http://h20331.www2.hp.com/hho/cache/606869-0-0-225-121.html

Manual
http://h10032.www1.hp.com/ctg/Manual/c02106007.pdf
page 29/52