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[ritch0s]

I have been searching this forum but have not found a definite solution, can people who have had this problem and have managed to resolve the issue please post their solutions that worked for them here please for all to see.

My DNS-323 is suffering from this problem at this moment. I have been happily using 2 x 250gb drives in RAID 0 for a while but have recently purchased a 1tb WD Caviar Green WD10EACS with the purpose of replacing the two 250gb. Everytime i try to format, it stops at 94%. I have tried it as an individual drive and as JBOD with a 250gb and same happens. I have tried downgrading firmware from 1.05 to 1.04 and setting the config inactivity timer to 90mins but it still gets stuck. I have tried every firmware version available but I'm unable to get past 94%. It is a brand new drive and formats fine in windows as NTFS. Any insights will be much appreciated.

Thank you.

[PeterF]

How long did you wait before quitting?  I was stuck at 94% for about 40 minutes with my Seagate 1.5TB drive.  I used Firefox and cleared out the cookies just to make sure.  I was sure mine was broken too until I just let it run to completion one day.  Are you still seeing drive activity?  Do you get an error message?  It just might be that you're not waiting long enough.

[ritch0s]

How long did you wait before quitting?  I was stuck at 94% for about 40 minutes with my Seagate 1.5TB drive.  I used Firefox and cleared out the cookies just to make sure.  I was sure mine was broken too until I just let it run to completion one day.  Are you still seeing drive activity?  Do you get an error message?  It just might be that you're not waiting long enough.

I've left it for 7 hours now and it seems to have frozen up. I used IE7 with no cookies (tried previously with Firefox), there is no drive activity on the led. At the end of the format it still had the formatting page up stuck at 94% but also had a page within it which was 'page cannot be displayed'. I also can't restart the unit by holding down the power button - i have to take out the power cable. I get a 'page cannot be displayed' when trying to connect to the ip and easy search utility cannot find it.

[jrbilodeau]

this can often be cause by popup blockers. after disabling mine it worked fine

[ritch0s]

this can often be cause by popup blockers. after disabling mine it worked fine

Unfortunately this doesn't' seem to be the issue in my case. I have tried it again with pop-up blocker disabled in IE7 and with addons disabled (IE7 safe mode) but the same thing occurs.

On another note I have tried connecting the drive to the computer (via sata to usb caddie) and booting into ubuntu live cd and gparted live cd and tried formatting to ext2 and ext3 and it fails during formatting in a similar fashion to what happens on the DNS-323. However when i boot back into windows i am able to delete/create partitions in ntfs. This is a brand new drive remember. What could cause this issue?

[ECF]

At this point I would try another PC and try using Firefox clearing all cookies beforehand.

[etaggart]

I'm having the same problem here.  Now running 1.06 FW with 2 Seagate 1.5tb drives..  Tried formatting with Raid1 on 2 different computers, with 3 different browsers (Firefox, IE, Chrome).  Cleared cache on all machines and turned off popup blocker.  This is really getting to be a drag. 

Linksys, what exactly is supposed to happen at 94% complete.  I assume that there is some event that is locking it at that completion percent....

Help please!

[ritch0s]

I'm having the same problem here.  Now running 1.06 FW with 2 Seagate 1.5tb drives..  Tried formatting with Raid1 on 2 different computers, with 3 different browsers (Firefox, IE, Chrome).  Cleared cache on all machines and turned off popup blocker.  This is really getting to be a drag. 

Linksys, what exactly is supposed to happen at 94% complete.  I assume that there is some event that is locking it at that completion percent....

Help please!

Yep sounds like you have the same problem. I have since tried it with a Samsung 1TB hard drive and it worked fine. That would suggest the WD HDD is at fault so i ran a full diagnostics with the WD software but nothing came up. I contacted Western Digital support and they refuse to talk to me since they don't support linux beyond the physical installation of the drive. If i was to send the HDD back to where i bought it from as faulty they would only send it back to me with a bill for delivery since it will work with their test systems.

So now im left with a 1TB WD HDD that i can't use with my D-link NAS and the NAS is offline without a HDD in it. Im just sitting here hoping and waiting that a new firmware will fix the problem. And that's if im lucky.

[mdms]

I also have a new DNS-323.  The first thing I did (after plugging in 2 Seagate ST31500341AS, 1.5 TB drives) is upgrade to fw 1.06....  I didn't bother to try and format these hard drives with fw 1.05 or 1.04.

After upgrading, I loaded factory defaults (in case it matters) but all of the disk format options were grey'd-out and I couldn't select them to format the drives.  When I first logged in, I was never presented with the option to format the hard drives (except for the very first time, when my DNS-323 was still running firmware 1.04).

However, I discovered that after power-cycling the DNS-323, and then logging in again, I did get back the initial screen that gives me the options to format the hard drives (JBOD, Raid 0, Raid 1, etc).

I selected the Raid-1 option (with firmware 1.06) and like many other people, the format progress got stuck at 94% complete....  I waited a few hours, still stuck at 94%.  I tried several other things, such as clearing cookies in MS Internet Explorer; I tried a fresh installation of FireFox, I even tried another computer; it would always get stuck at 94%.  I didn't seem to matter which browser I used, or what the cookie settings were.

SO, I then decided to 'shutdown' the DNS-323 again, made sure it was powered-off, and then powered it on again.  At my first login, I again go the initial welcome screen that gives me the option to format, so I selected Raid-1, etc, and again it got stuck at 94% complete....  I left it that way for close to 24 hours (I just got busy with other stuff)....  meanwhile my computer had auto-logged me out (maybe that prevents the completion screen from updating???).  Still stuck at 94% complete format.

At this point, I again decided to 'shutdown' the DNS-323, made sure it powered-off and then powered it on again.  At my initial login, I no longer got the format option, however, I was able to map a drive letter and it seem that my DNS-323 had formatted my 1.5 TB drives as was using them in Raid-1 configuration.  I wanted to witness a correct and complete format, however, so, I went to the tools menu.  This time, the format options were not grey-d out and I was able to select options to reformat my drives as Raid-1; I also set my login to not auto-logout.  Within less than 1 hour, the DNS-323 had reformatted the hard drives as Raid-1 and indicated 100% complete.

However, I realized that the format type is EXT2 (but I want EXT3).  It seems that the EXT3 (journal file system type) feature was removed a few firmware versions ago.  Any idea why?

I hope that this post helps some of you with the 94%-complete problem.

M.

[etaggart]

Thanks.  I'm going to start back at factory defaults and clear my drives partitions with windows and try again.  One question I have is the firmware on your ST31500341AS drives?  I have one with SD1A (flashed with firmware provided by NEWEGG) and my newest ST31500341AS which came with CC1J.  The one with CC1J seems to have difficulty being recognized when I reboot the DNS-323.

[etaggart]

OK.  I got it to format as RAID1 and everything was lookin' great!.   However,  I think there is an issue when I do a "soft reset" via the browser that my 2nd drive with firmware CC1J firmware does not show up.  If I then do a Shutdown bring the DNS-323 back up the drive is back and has to re-sync...  After it re-syncs I'll test my theory by doing a full shutdown and see if the drive is OK when I bring it back up.   

[etaggart]

Confirmed...  It looks like when I do a reset through the software my drive with firmware CC1J doesn't show up which causes a re-sync when I shut the system down and bring it back on to recognize the drive.  If the drives are synced and I do a power down and turn it back on, all is good... 

I wonder if this is an issue with the drive with firmware CC1J or the DNS-323? 

[jswashburn]

I've posted about my problem with 94% some time ago. Well, I upgraded the firmware from 1.05 to 1.06, reset back to defaults, and tried again. No go.

I've tried from XP, Vista, and an Ubuntu boot CD and I get the same issue. If anyone here still wants to point the finger at my drives and/or PC's, you can shove it!

The problem is a drive or NAS compatibility issue and *not* a hardware fault.

For the record, I'm done trying to solve this problem. I will sell my DNS-323 on ebay and proceed to build a FreeNAS box. For those that did provide me some useful information in the past, you sincerely have my thanks.

[parkerp]

Here is my solution:

Upgraded firmware to 1.06
Installed Vista64 driver
Performed RAID setup from IE7, from within the main management interface, not the wizard (Tools>RAID>Set RAID Type and Re-format).

Everything works now.

Mozilla/Firedog would not work for me and I wasted 3 hours swapping drives and trying again.

Here are the drives I am using:
1) WD5000AAVS-00ZTB; 500gb SATA drive ripped out of a MyBook USB backup drive
2) ST3500410AS; bought for $74 in Toronto.

p.