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Author Topic: Voicemail / Disk storage Error  (Read 4781 times)

rbowns

  • Level 1 Member
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  • Posts: 3
Voicemail / Disk storage Error
« on: April 01, 2010, 02:59:07 PM »
Help!
I've got a DVX2000MS-5
The storage is reporting "error" or "not found" in the administrator.  Voicemails are unable to be saved.
I can't seem to backup the configuration.  (won't back up config to a local machine).
I wanted to upgrade it from 1.0 sp1 to sp2, but I can't back it up to do so.

Can anyone help?  Offer advice?

Thanks in advance
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Mlachake

  • Poweruser
  • Level 3 Member
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  • Posts: 203
Re: Voicemail / Disk storage Error
« Reply #1 on: April 05, 2010, 10:01:37 AM »
The best way to resolve the issue is to erase the data on the Base Unit using the Responsepointerasedata.exe in the Utilities Folder under the SP1 download package. Next, you will need to upgrade to SP2 and manually rebuild the Base Unit configuration afresh.; add phones, users and gateway.
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rbowns

  • Level 1 Member
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  • Posts: 3
Re: Voicemail / Disk storage Error
« Reply #2 on: April 05, 2010, 11:09:33 AM »
Darn, no way to get the config off hey?
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