• February 23, 2025, 09:04:58 AM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: Router Connection Problem  (Read 6198 times)

Sportsman

  • Level 1 Member
  • *
  • Posts: 2
Router Connection Problem
« on: June 28, 2009, 11:34:38 AM »
I have a DIR-625, it's Rev C and has current firmware. I set it up and it has been running fine for a few days. This morning I could no longer connect to the internet.

The log file shows the following:


[CRIT] Thu Jun 25 16:14:29 2009 INTERNET PPPoE session timed out waiting for connection. Connection attempt failed.
[INFO] Thu Jun 25 16:14:23 2009 Discovering PPPoE servers for INTERNET PPPoE Session
[INFO] Thu Jun 25 16:14:16 2009 Above message repeated 5 times
[INFO] Thu Jun 25 16:14:16 2009 Trying to establish INTERNET PPPoE connection
[INFO] Thu Jun 25 16:14:16 2009 Attempting to re-connect on-demand WAN connection


If I bypass the router and plug directly into the modem all is good. I've tried rebooting everything and reloading setup information to the router. I've also tried setting the router up from scratch. Unfortunately nothing seems to solve the problem. Anyone have any suggestions? Is it toast?

Logged

smlunatick

  • Level 5 Member
  • *****
  • Posts: 625
Re: Router Connection Problem
« Reply #1 on: June 30, 2009, 10:12:32 AM »
You need to check with your Internet Service Provider.  These type of message indicates that:

-- You have note set up the PPPoE access settings into the router

-- Your ISP "modem" is not configured for PPPoE

-- The ISP is looking for the physical MAC address of your PC's Ethernet port
Logged

Lycan

  • Administrator
  • Level 15 Member
  • *
  • Posts: 5335
Re: Router Connection Problem
« Reply #2 on: June 30, 2009, 03:46:21 PM »
Sportsman,
Change on-demand to always on and see if that helps.
Logged

Sportsman

  • Level 1 Member
  • *
  • Posts: 2
Re: Router Connection Problem
« Reply #3 on: July 01, 2009, 08:10:17 PM »
Thanks guys, I appreciate your help.

Lycan - I changed to "Always On". No change in problem.

Smlunatic - I checked the PPPoE settings on the router and Modem, they look good. I even tried changing a few things but it did not help. I talked to ISP but they were not much help. They of course want to point the finger at the router.

I also tried resetting factory defaults and setting up from scratch but no help. After I tested various changes I always reloaded my saved configuration.

The strange thing is, the router worked for a few days before the problem occurred.

Well, the router now seems to be working fine. I'm wondering if there is some sort of intermittent problem. As I mentioned, I reloaded my original configuration. I tested and the problem was still occurring, it would not connect. I left it hooked up and had some dinner. During that time the problem went away. I guess at this point all I can do is monitor and see if the problem comes back.

Thanks again for help.
Logged