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Author Topic: Hard Drive(s) Scanning Failure on DNS321  (Read 4105 times)

liketolearn

  • Level 1 Member
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  • Posts: 5
Hard Drive(s) Scanning Failure on DNS321
« on: February 06, 2010, 02:15:27 PM »
Brand new hard drives installed (RAID-1) and SMART testing works fine. When I tried running scanning I get an error "Hard Drive(s) Scanning Failure". (Fw 1.03) Tech support wants me to believe one or both hard drives might be failing. Does anyone else has this problem? What do you recommend?
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gunrunnerjohn

  • Level 11 Member
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  • Posts: 2717
Re: Hard Drive(s) Scanning Failure on DNS321
« Reply #1 on: February 06, 2010, 02:42:52 PM »
Take the drives out of the box and run the manufacturer diagnostic on them connected to your computer.  That will tell you if they're working or not.
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Microsoft MVP - Windows Desktop Experience
Remember: Data you don't have two copies of is data you don't care about!
PS: RAID of any level is NOT a second copy.

liketolearn

  • Level 1 Member
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  • Posts: 5
Re: Hard Drive(s) Scanning Failure on DNS321
« Reply #2 on: February 13, 2010, 07:12:21 PM »
I used the scandisk from Seagate and both drives passed without any problems.

Should I write a software trouble report to DNS-321 FW:  1.03 ?  :)

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gunrunnerjohn

  • Level 11 Member
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  • Posts: 2717
Re: Hard Drive(s) Scanning Failure on DNS321
« Reply #3 on: February 14, 2010, 11:50:59 AM »
If a full surface scan with the Seagate diagnostic says they're good, I'd personally have to believe they're good. :)
Logged
Microsoft MVP - Windows Desktop Experience
Remember: Data you don't have two copies of is data you don't care about!
PS: RAID of any level is NOT a second copy.