I have Windows defrag scheduled to run every Sunday, and I don't transfer large amounts of data onto/off my desktop harddrive.
As addressed in other topics, the NAS doesn't need defrag, nor is there a way to defrag it. (I believe I read this correctly).
What I'll try next is relocating the NAS to the same switch my desktop is located on, upgrade the cables to cat6 and try again. 5-10MB, 10MB if I'm lucky, is unacceptable, especially in light of hearing others attain 10-15MB/sec consistently.