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Author Topic: Support adviced me to upgrade my firmware  (Read 4656 times)

Scuttle

  • Level 1 Member
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  • Posts: 6
Support adviced me to upgrade my firmware
« on: January 16, 2009, 05:09:21 PM »
Hi,

I emailed the support regarding my intermittent disconnection of my DIR 615 router. They advised me to upgrade my firmware and they are giving the firmware of 625. I replied to them asking for a confirmation why 625 if I have 615, but every tech support did not answer my question instead, they are giving the procedure on how to upgrade my firmware.

I would like to ask, is this possble? Using firmware for DIR625 to DIR615?
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Yuri

  • Level 1 Member
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  • Posts: 9
Re: Support adviced me to upgrade my firmware
« Reply #1 on: January 16, 2009, 06:07:06 PM »
No it's not possible. If your device is 615 then you need to download the update for 615.
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Lycan

  • Administrator
  • Level 15 Member
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  • Posts: 5335
Re: Support adviced me to upgrade my firmware
« Reply #2 on: January 19, 2009, 12:15:07 PM »
Do you have the email with the instructions to upgrade the router with 625 firmware?

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Lycan

  • Administrator
  • Level 15 Member
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  • Posts: 5335
Re: Support adviced me to upgrade my firmware
« Reply #3 on: January 23, 2009, 04:35:03 PM »
Post removed for confidentiality purposes.

Locking thread.

Any further issues can be PM'd to me.

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