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[Pandemahaos]

Hello all,

I searched through this forum and didn't find this topic covered completely.

I am using DNS-321 with 1.03 firmware and I am running Windows 7 Pro.

My problem I am having is that I cannot find the NAS drive in the Windows backup utility to access my backup file.  I don't know why they don't have a browse feature in the Utility.  I have successfully copied a backup to the drive.  That was painless actually.  Now for the life of me I cannot access this backup file. 

In Windows backup utility I have used the following addresses to locate the network drive   \\DriveName\WindowsImageBackup    and    \\IP_address_of_device\WindowsImageBackup  I have also used the drive name and IP address alone as well without luck. 

What is interesting is that sometimes on pressing enter it's like nothing happens the network search box disappears and then nothing.   Other times I will get the USER name and Password page and upon entering my admin password it errors out with " The network name cannot be found (0x80070043)"

Is there something I am not doing?  This is perplexing me.  I returned Seagat NAS drive for this same problem.  Do I really have to use a 3rd party backup program?  It seems very odd that Windows will backup to the drive, but it won't allow me easy access back to the file. 

Any help will be most appreciated... I can give setup particulars if need be.  It is quite possible I didn't enable something on the device web page.
 
Thanks. 

[jamieburchell]

If you returned another NAS for the same reason, something tells me it's not the NAS that's the issue.

Can you access the NAS and the file in question in Windows (explorer)? If so the backup utility sounds like the issue. Or perhaps with Windows and its configuration if you are having network access issues. Perhaps a software firewall? It could be any number of things.

[Pandemahaos]

jamie - Yes I can see the file and the drive fine in Windows Explorer on the computer I backed up and from another computer on my network.

My issue is not being able to find the file or the drive in Windows Backup Utility or from the Recovery Disc you can make after a backup.

I am testing to see if I can access my Backup file from the NAS.  Ultimately I want to rebuild a RAID array on my Home Desktop without having to reinstall and reconfigure my system again.  I figured I would be proactive and get a network attached storage device with Ethernet as apposed to a USB external drive.  I am testing it on my laptop first because it has a smaller system file size.  Everything is attached to a switch via CAT5 cable.  My guess is that I have the drive path syntax wrong or when the access password comes up it isn't correct.    

I renamed the drive on the Web page interface.  I just can't figure out why it will not open up the drive.  If my address is wrong, what is the usual pathway even after renaming the drive?  ie.. \\DriveName\WindowsImageBackup or is it something different?  

Does anyone use the Windows Backup Utility on a network with the DNS-321 NAS and get a successful recovery with Windows 7 recovery program?  What is your secret??

[jamieburchell]

Unless you have a share setup on the NAS named WindowsImageBackup that path won't work. If not and it's stored in the root of Volume_1, the UNC path will be \\x.x.x.x\Volume_1\WindowsImageBackup

[Pandemahaos]

After hours of messing around with this and reading everything I can, I think the problem lies with the Windows Backup software.  I don't think it recognizes EXT2/3 formatted drives over a network.  I have tried every configuration of address I can think of and none of it accesses the drive.  In fact when I put in the proper drive address nothing happens. 

I don't think Windows Backup will ever work unless they update the software to recognize EXT formats.  Windows 7 Pro backup to network feature is kind of bogus when you can't access the drive because it is formatted in something other than NTFS.  Most NAS drives are all formatted in EXT2/3 so it is odd nothing has been addressed yet.

I have given up on the Windows Backup option.  I like this drive bay enough that I am going to start testing 3rd party back up software.  Something LINUX based so it will recognize the drive.

Jamie thank you for your replies. 
Taker easy.

[jamieburchell]

Just to add that it doesn't really matter that the drives are EXT2/3, that is transparent to Windows when you are using the NAS in this way. The fact is that Windows can access the drives, but for whatever reason the backup utility can't.

[Doogie123]

ok here is a fix for the future.. reflectfree.. its a backup/disk imager free for personal use.  It handles networked drives very well.  I generally do a image as opposed to a backup.. but my drive is only 250GB or smaller on my computers..  Good news is reflect works in the background and youll hardly notice it running.. www.macrium.com/reflectfree.asp