What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? - No Modem, Fiber Optic. There is a fiber optic box in our heater room
Stand alone or built in router? - Stand Alone
Can you connect to the ISP modem direct and get Internet? - No modem, wired network is fine
Any other devices connect to the WiFi exhibit the same issue? - They all do
After doing a factory reset, set up the WiFi for Single mode G with out any security to test. Make sure you are getting Internet over wired connection first. Then test the WiFi on single mode G at 2.4Ghz with out any security and test. If you get any Internet, then go back and turn on security, WPA2, Auto TPIK/AES or AES only. Test again.
Ans: Both bands have this issue, even with no security.
Any other WiFi in the area? Make sure you are connecting to your own SSID. Name it something unique.
Ans: No other wifi in my area called by my SSID name. made sure I was connected to what I think I am connected to.