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[superuser]

Hi again,

Yes, FW is turned off in Norton.

All the settings were set up as you asked, except for the uPnP, which I just changed.  I'll let you know in the next 20-30 minutes if the change worked.

Unfortunately there are no logs whatsoever. 

[FurryNutz]

Make sure cabling is good and it's recommended to use CAT5e or Cat6 cabling between router and ISP modem.

Any other WiFi that could be new to the area?

[superuser]

Just an update that the previous change didn't work.

The problem occurs even with wifi, so I am pretty sure that it's not a cable issue. 

Haven't been keeping up with the networks in my apartment.  Not sure.  Just curious (so that I can learn more), why is that important?

[FurryNutz]

Other near by WiFi networks and routers can cause interference and random drops when using WiFi.

Seems like the problem went away since the last time you posted then all of a sudden it's back.

What wireless mode are you using now and what channel? Is Auto scan off?

[superuser]

So sorry for confusing you. 

I was using wireless for the past 2 weeks.  Today, since I have the time to work on this, I am connected using my NIC card. 

Again, sorry for the confusion. 

[FurryNutz]

So so wired connection is going down right?

[superuser]

Yes sir, wired connection goes down as well.  And so does wireless. 

[FurryNutz]

Any chance you can take this router or a friends or neighbors place with board band to see if the problem tracks?

[superuser]

Absolutely, good idea, I will do that this coming weekend and let you know. 

BTW, when I connect directly to the cable modem, I don't have this issue.  So, does that mean that the problem is the router?  If yes, then I guess I don't have to take the router to a friend's place. 

[FurryNutz]

Possible that it could be the router. Make sure all cables are good.
Still if you can take it to a friends place and put on there network and see if you see the same problem. Might ask if you can maybe do a swap router for a few days to make sure testing is complete and see any issues. Or go buy a different router that you can return for a refund and test for a bit. This will let you know,. Keep us posted.

[superuser]

OK, things just got a whole lot more confusing.  I got a new laptop from work as my secondary laptop, I logged in with that laptop and was not disconnected at all!!!  So, with that laptop, using wifi, I was able to stay connected without getting disconnected.  On my first laptop, I get disconnected when connected to the router, but stay connected when I am directly connected to the cable modem.  Makes no sense at all anymore.   

I'm going to try to connect directly to the cable modem and see if my connection ever disconnects...now I am second guessing my memory, maybe I was being disconnected even with the cable modem.  Actually, I hope that I do get disconnected, this way we can pin-point it to my first laptop and then try to find the app that is causing it.

Thanks for sticking with me through all this by the way!!

[FurryNutz]

This is good. You have something different to try and it's working.

Does the 1st LT stay connected over a wired connection to the router?
I'm wondering if there is something driver related maybe on the 1st LT, both wireless and wired that the driver need to be re-installed or updated?

What kind of wireless is the new LT have? Broadcom or Atheros or something like that? Make sure the new LT can stay connected over wired as well. Keep us posted.