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Author Topic: Need an Informational Message  (Read 3981 times)

bitworks

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  • Posts: 5
Need an Informational Message
« on: January 28, 2009, 09:35:10 AM »
Does anyone know if there is a way to play a message for a caller prior to transferring them to the destination receptionist.

Basically, anytime someone tries to call our techs, we need to play a message saying that they will be billed for the conversation and then forward them onto the technician.

Thanks
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Mlachake

  • Poweruser
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  • Posts: 203
Re: Need an Informational Message
« Reply #1 on: January 29, 2009, 11:03:01 AM »
You will be able to accomplish that if you enable Automated Receptionist plan as opposed to Receptionist plan.
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