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Author Topic: Wireless Doesn't Work  (Read 3682 times)

vanboom

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Wireless Doesn't Work
« on: August 10, 2011, 02:41:22 PM »

The DIR-825 wireless simply doesn't work.  When I called tech support, we cleared some settings and hard-powered the unit on/off and it finally turned on the wireless radio.  A couple weeks later I pull out my laptop to use in the house via wireless and the wireless on the DIR-825 is OFFLINE AGAIN...fallen and it can't get UP.

Is anyone having issues with keeping their wireless online?  

OK - powered it off for 5 minutes...now the wireless is working.  Good grief.  I think changing configuration settings causes the thing to lock up.

HELP!

« Last Edit: August 10, 2011, 02:52:37 PM by vanboom »
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FurryNutz

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    • Router Troubleshooting
Re: Wireless Doesn't Work
« Reply #1 on: August 10, 2011, 03:04:55 PM »

What HW version is your router?
What FW version is currently loaded?

What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?

What wireless modes are you using?
Try single mode G or mixed G and N on the 2.4Ghz radio only. Turn off or disable the 5Ghz in mean time.
What security mode are you using? WEP, WPA or WPA2? Preferred is WPA2. Auto TPIK and AES.
What wireless devices do you have connected?
Any cordless house phones?
Any other WiFi routers in the area?

Ensure DNS IP addresses are being filled in under Setup/Internet/Manual?
Turn off QoS options.
Turn off Advanced DNS Services if you have this option.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices on the router.
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP.



Turn off all anti virus and firewall programs on PC while testing.
Turn off all devices accept for one wired PC while testing.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.