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Author Topic: wireless connection drops  (Read 3631 times)

curly72

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  • Posts: 1
wireless connection drops
« on: August 09, 2011, 05:03:55 AM »
i used my router more than a year, but it keeps dropping few days ago.

D-Link device model number : D-Link DIR 655
D-Link device hardware version (H/W):A4
D-Link device firmware version (F/W): 1.34WW

it drops connection when i ranning games, stream or downloading, but wired connection works well.
and it is not only happening on my laptop, i have tried different laptops, all experience this problem.

anyone can help me solve this problem?
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FurryNutz

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    • Router Troubleshooting
Re: wireless connection drops
« Reply #1 on: August 09, 2011, 08:31:28 AM »
What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?

Ensure DNS IP addresses are being filled in under Setup/Internet/Manual?
Turn off QoS options.
Turn off Advanced DNS Services if you have this option.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices on the router.
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP.

What wireless modes are you using?
Try single mode G or mixed G and N?
What security mode are you using? WEP, WPA or WPA2? Preferred is WPA2. Auto TPIK and AES.
What wireless devices do you have connected?
Any cordless house phones?
Any other WiFi routers in the area?

Turn off all anti virus and firewall programs on PC while testing.
Turn off all devices accept for one wired PC while testing.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

slong115

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Re: wireless connection drops
« Reply #2 on: August 15, 2011, 12:58:43 PM »
I was having a similar problem with my wireless dropping intermittently and could not figure out the problem at first.  My computer (desktop) is located in my basement and my wireless router was the only wireless network I could see from there.  But when I checked from my wife's laptop upstairs (where my DIR-655 is also located) I noticed 2 new wireless networks in range that had not been there before.  Just as a wild guess I thought that maybe one of the new networks was running on the same channel as my network and causing some sort of interference so I changed the channel on my DIR-655 and my connections have been rock solid ever since.  If you are in an area with multiple wireless networks in range, perhaps changing your wireless router's channel will help you, too.

Scott
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