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Author Topic: Internet connection faster, but now less stable  (Read 4688 times)

kevinla

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Internet connection faster, but now less stable
« on: September 17, 2011, 09:49:04 AM »

About two weeks ago, my internet connection became faster. I am not sure if it has to do with my cable ISP doing something or something I did with my computer.

Right around the same time, my connection began disconnecting every two or three days.  Before this, I had a rock solid connection for two years. 

It will usually reconnect after a minute. Otherwise, when I boot my computer, the problem is solved. 

I am certain there is a correlation between the connection speed going up and my connection becoming less stable.

I am thinking I could make some adjustments to my computer or router to solve the problem, but not sure what.
« Last Edit: September 17, 2011, 09:58:57 AM by kevinla »
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kevinla

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Re: Internet connection faster, but now less stable
« Reply #1 on: September 17, 2011, 10:28:12 AM »

I discovered something interesting.

When I go to the website below:

www.TMZ.com (it is a well known gossip website.)


my internet disconnects. I believe something on that page is causing my connection to fail. Interestingly, about the time I had connection problems, the format of the website changed. More ads and more graphics.

Maybe something on that site is causing my connection to crash.

I am not sure if some analysis of that site by someone could find a problem.

It sounds crazy, but I know anything is possible with comptuers.
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FurryNutz

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Re: Internet connection faster, but now less stable
« Reply #2 on: September 17, 2011, 10:59:26 AM »

What HW version is your router?
What FW version is currently loaded?

What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.

Ensure DNS IP addresses are being filled in under Setup/Internet/Manual?
Turn off QoS options.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices on the router.
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP.

What wireless modes are you using?
Try single mode G or mixed G and N?
What security mode are you using? WEP, WPA or WPA2? Preferred is WPA-Personal. WPA2/Auto TPIK and AES.
What wireless devices do you have connected?
Any cordless house phones?
Any other WiFi routers in the area?

Turn off all anti virus and firewall programs on PC while testing.
Turn off all devices accept for one wired PC while testing.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

kevinla

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Re: Internet connection faster, but now less stable
« Reply #3 on: September 17, 2011, 10:41:42 PM »


I found another lead to solving my problem.

When no other website will load, Craigslist will.

Since CL doesn't have any pictures or graphics, it must be a some sort of graphics issue.
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FurryNutz

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Re: Internet connection faster, but now less stable
« Reply #4 on: September 18, 2011, 11:40:32 AM »

Does this happen when using other browsers? Try Opera or FF?
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

kevinla

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Re: Internet connection faster, but now less stable
« Reply #5 on: September 18, 2011, 12:39:06 PM »

Does this happen when using other browsers? Try Opera or FF?

yes
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Sammydad1

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Re: Internet connection faster, but now less stable
« Reply #6 on: September 18, 2011, 03:11:44 PM »

might be your ISP modem is failing.....

Have you tried a direct connection from your laptop to the modem ?

You will have to reboot your modem....to make sure it sees the laptop properly
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