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Author Topic: DIR-825 and USR219001 with PPPoE not working  (Read 5102 times)

dsw_2222

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DIR-825 and USR219001 with PPPoE not working
« on: November 19, 2011, 12:23:17 PM »

Hi all,

I recently purchased a DIR-825 (Hardware Version: B1, Firmware Version: 2.02NA) to replace my WRT54GS v2. I hooked it on my cable modem, configure it and everything went fine until I decided to change my ISP from cable to DSL.

They connected my DSL line on Friday. Today I connected an old USRobotics SureConnect ADSL Ethernet Modem 219001 (it is a bridge only model) to the telephone jack and started to configure my DIR-825.

Basically I changed WAN settings from DHCP to PPPoE, entered username and password and connected.

Unfortunately, what happened was:
- DIR-825 connected and then - nearly after 2 minutes - the connection was dropped
- testing with only my computer and the modem, everything went fine and fast
- sometimes, DIR-825 rebooted without notice
- sometimes, after saving Internet settings, it would connect only to disconnect a couple of minutes later
- most of the time it remained disconnected, after clicking on Connect (STATUS page), some lights flashed, but internet icon remained orange

Well, after more than 4 hours trying to figure out what was happening, I gave up. Then, after considering buying an ADSL router, I thought about testing my old WRT54GS.

Took it from the box, hooked it on the USR modem, reset to factory configuration, configured PPPoE and at the first try it connected. No disconnects, no errors, no problems.

So, I have to assume that something is wrong with PPPoE on the DIR-825 in this firmware.

Then it comes to firmware.

Clicking on Check Now with no internet connection says: "This firmware is the latest version". Talk of misleading!!!.

I then downloaded the latest firmware (v 02.06) hoping for a solution. And, watch this!

"The uploaded firmware file may not be correct..." blah, blah, blah

So I downloaded another file, same error message. I disconnected the WAN cable because it says also "...it is possible that the gateway may be too busy..", tried to upgrade, same error message. Reset to factory setting, tried to upgrade, same error message.

Maybe the message could say "it is possible that this is a crappy router".

I'm giving up and sticking with my old WRT54GS. Maybe someday I can upgrade the firmware and "it is possible" that PPPoE comes to work with my modem and ISP.

I posted this in the intent of helping anyone with the same kind of problem. "It is possible" that someone from D-Link take a look at this post too.

Regards,
DSW
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dsw_2222

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Re: DIR-825 and USR219001 with PPPoE not working (fixed)
« Reply #1 on: November 19, 2011, 12:28:31 PM »

Well, I didn't actually give up.

I decided to try incremental firmware upgrades and I was able to upgrade from 2.02NA to 2.05(1)NA and then to 2.06NA. Restored my configuration from backup and IT CONNECTED using PPPoE.

Definitely there is a problem with PPPoE in 2.02NA that is now fixed in 2.06NA.

The only catch here is that you need to do incremental upgrades. The interface is misleading as it says the latest firmware version is 2.06NA but I was unable to upgrade directly from 2.02NA.

Hope this help someone to waste less time that I did. D-Link you owe me 6 hours of life!

Regards,
DSW
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FurryNutz

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Re: DIR-825 and USR219001 with PPPoE not working
« Reply #2 on: November 19, 2011, 01:21:40 PM »

That was only if you upgraded to v2.05.
Glad you got it resolved. Enjoy.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.