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Author Topic: internet doesn't work after firmware upgrades  (Read 7839 times)

rat123

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internet doesn't work after firmware upgrades
« on: December 11, 2011, 09:12:23 AM »
Hi
I just got my DIR 825.  It had 2.02NA Firmware in it. It had a few options that I wanted to use but didn't work. So I thought I would update firmware. I follow the instruction from dlink to install firmware. So I loaded 2.03 and noticed internet connection not working. So then I loaded 2.05 part1 and part2. Still could get internet connection to work but the reason to upgrade the option I wanted worked. So then I loaded 2.06 and still same result. No internet connection. So then I loaded the original firmware back in and internet connection works. Why doesn't the internet work on the other firmware updates. I got the updates from dlink website. I would like to update firmware
thanks
Ron
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FurryNutz

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Re: internet doesn't work after firmware upgrades
« Reply #1 on: December 11, 2011, 10:05:24 AM »
What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?

Are you reloading the saved configuration file after you updated. Its recommended to reconfigure the router from scratch if your going from 2.02 to 2.05 or 06.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

rat123

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Re: internet doesn't work after firmware upgrades
« Reply #2 on: December 11, 2011, 10:23:51 AM »
Hi
We have wireless internet connection. The head from outside plugs in to comp or router. Yes I reloaded  config back in during every firmware upgrade. Its funny it works on 2.02 with no problems. I will try again doing a reset , load firmware, reset then reloaded saved config.(in tools).  To see if this will work. I will do this from fireware 2.03, 2.05 part 1 and 2 and 2.06
thanks
Ron
« Last Edit: December 11, 2011, 10:25:54 AM by rat123 »
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FurryNutz

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Re: internet doesn't work after firmware upgrades
« Reply #3 on: December 11, 2011, 10:28:21 AM »
Follow the FW update sticky process.

Let us know how it turns out.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

rat123

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Re: internet doesn't work after firmware upgrades
« Reply #4 on: December 11, 2011, 10:48:23 AM »
Hi
I will.
thanks
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rat123

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Re: internet doesn't work after firmware upgrades
« Reply #5 on: December 12, 2011, 08:25:45 AM »
Hi
I follow the procedure to load firmware but no luck with internet. I just reload 2.02 back in and all works
thanks
Ron
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FurryNutz

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Re: internet doesn't work after firmware upgrades
« Reply #6 on: December 12, 2011, 08:37:46 AM »
Hmm...got to be something why you can't use later FW. I have mine loaded with 2.05 right now and it works.
What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?

Maybe someone can review your router settings with you using teamviewer.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

FurryNutz

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Re: internet doesn't work after firmware upgrades
« Reply #7 on: December 18, 2011, 10:59:04 AM »
Are you interested on more help on this? Whats the status of this?

I highly recommend letting someone review your router settings with you using teamviewer.com.
« Last Edit: December 18, 2011, 12:37:03 PM by FurryNutz »
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

rat123

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Re: internet doesn't work after firmware upgrades
« Reply #8 on: December 18, 2011, 04:04:04 PM »
Hi
thanks for your help. I brought it back. It was causing me problems with lockups. I use wireless internet and it was locking up my internet head and my provider said the router was causing the problem.Thanks again for you help
Ron
« Last Edit: December 18, 2011, 04:05:59 PM by rat123 »
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FurryNutz

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Re: internet doesn't work after firmware upgrades
« Reply #9 on: December 18, 2011, 04:17:54 PM »
Curious, What ISP service do you have? Cable or DSL?
What make and model ISP modem?

This issue is probably a HW configuration problem.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.