• November 01, 2024, 01:20:02 AM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: Conference Calls drop after 30 mins.  (Read 4730 times)

Carr

  • Level 1 Member
  • *
  • Posts: 9
Conference Calls drop after 30 mins.
« on: February 24, 2009, 10:52:26 AM »
Every Conference call from any phone drops after 30 mins. Anyone have any ideas?

Thanks
Logged

Mlachake

  • Poweruser
  • Level 3 Member
  • ***
  • Posts: 203
Re: Conference Calls drop after 30 mins.
« Reply #1 on: February 25, 2009, 08:49:41 AM »
Please provide us with more information regarding the origin of the calls, whether internal or external or both. Give us some specifics and we will try to reproduce the issue and recommend a solution.
Logged

Carr

  • Level 1 Member
  • *
  • Posts: 9
Re: Conference Calls drop after 30 mins.
« Reply #2 on: February 25, 2009, 04:41:30 PM »
A external call will arrive and we will start a conference call to another external user.

Thanks,

CARR
Logged

Mlachake

  • Poweruser
  • Level 3 Member
  • ***
  • Posts: 203
Re: Conference Calls drop after 30 mins.
« Reply #3 on: February 26, 2009, 09:00:42 AM »
We will need to troubleshoot this issue by capturing packets while on a conference call to establish the point of failure. Please call the Voicecenter dedicated support line at 1-888-404-6262 Option 1.
Logged