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Author Topic: Cannot set up DIR-628  (Read 8684 times)

TK

  • Guest
Cannot set up DIR-628
« on: January 14, 2009, 10:18:39 PM »
I followed the simple steps from the installation CD, but my computer will not detect the router.  After spending an hour on the phone with a D-Link technician going through several steps . . . he ultimately said I need to contact Microsoft to find out how to change my browser IP address.  Not sure this guy knew his stuff.  Am I missing something simple, or do I really need to contact Microsoft to help me?  Thanks much.

TK
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arod

  • Guest
Re: Cannot set up DIR-628
« Reply #1 on: January 15, 2009, 09:15:27 AM »
TK,

If you connect your PC directly to your modem can you get online? Who is your service provider and what kind of connection do you have cable or DSL?
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TK

  • Guest
Re: Cannot set up DIR-628
« Reply #2 on: January 15, 2009, 09:46:43 PM »
Yes, I can get online directly through the modem.  My provider is RCN and I have a broadband cable connection.  D-Link Case # is ALR400057403.  I appreciate the help.
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smlunatick

  • Level 5 Member
  • *****
  • Posts: 625
Re: Cannot set up DIR-628
« Reply #3 on: March 06, 2009, 01:45:13 PM »
With the modem connected to the WAN port of the router and your PC "wired" to a LAN port of the router, you will need run the IP address of your PC

With Windows XP:

Start
Run
Run:   cmd

In the "CMD" window, type:  ipconfig

Look for

           Ethernet adapter Local Area Connection:
           .....
            IP Address. . . . . . . . . . . . :

You should be getting an IP address of 192.168.0.xxx series. 

Then use Internet Explorer, enter:  http://192.168.0.1     

and continue to set up the router manually.

I never relied on the "bundled" Network Magic software.

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ravenmark5

  • Level 1 Member
  • *
  • Posts: 13
Re: Cannot set up DIR-628
« Reply #4 on: March 10, 2009, 06:07:40 AM »
the technician might want to configure the router manually, you can do it on your own just open a web browser and visit this site http://192.168.0.1 (not actually a website since you can access this page offline just make sure your router is connected to your computer) ;) if you got it right you'll be directed to the login page for your router (Username:admin Password:  )
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